Originally Posted by ljrcustom
I sure hope they turn out well. For that kind of money, I would expect the shoes to fit perfectly.
They told me that issues with fit are rare and therefore the fittings weren't really necessary. They also assured me that they would fix any fit issues no charge.
I have to say that so far, of the London makers my favorite has been Cleverley. There were issues with the first pair I had made, but they completely remade them, new last and all, at no cost. Subsequent pairs have been flawless.
The major differences between Cleverley and JL have been cost and communication. The folks at Cleverley respond to emails and calls immediately and are very communicative and pleasant. To me this is critical to the process. JL has been rather slow to respond and short on info.