Originally Posted by Find Finn
It's a shame that first all the small locally owned b&m stores died, due to people wanting things cheaper and know the same conglomerates are killing the small e-tailers. At some point only a few people will make money on retail, as no one will be able to match their prices and shipping, as both get lower the more you buy.
The rich get....
I think that this is nostalgia, not reality, talking. The truth is that a lot of locally owned B&M stores died because they sucked. They relied on customer ignorance and lack of alternatives to survive. Good local B&Ms that were able to adapt, to offer things that large stores and e-tailers could not, survived and even thrive. The town in which I live have some good examples of both. The local video store is actually doing well, despite netflix, streaming, etc... First of all, you can browse a very good selection of unusual films, in person, which is huge for movies. It keeps people coming in. Second, prices are competitive, and they offer incentives on older movies, like 5 for $5 on Fridays, and 2 for one rentals on Tuesdays, that make them competitive with netflixs, streaming, and Redboxes. Also, customer service is exemplary. All the SAs are knowledgeable and friendly. They will even waive the occasional late fee if you are a regular customer.
Our local appliance store offers similar, terrific service, and a price match guarantee, as well as free, same day shipping and installation. And cheap repair fees for appliances bought there. I have bought everything from them.
I could keep on going. There are ways that small B&Ms can compete.