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Luxire Custom Clothing - Official Affiliate Thread - Page 17

post #241 of 13834
Quote:
Originally Posted by sugarbutch View Post

Yes. It's kinda hard to make out the pique front in that crappy picture.

Interesting. I have a BB one that's ok, but would be interested in replacing/supplementing it as I wear it every few months and it would be nice to have one that fit a bit better than off-the-rack.
post #242 of 13834
I have a disproportionately large neck (which is what has driven me to MTM in the first place) and this replaces a shirt I've had for almost fifteen years. It was the last RTW shirt in my closet because I use it so infrequently, but at Luxire's prices, I couldn't resist.
post #243 of 13834
What is a good basic white color?

edit- already ordered one just now anyway.
Edited by Superfluous - 11/8/12 at 3:37pm
post #244 of 13834
Quote:
Originally Posted by sugarbutch View Post

Ordered 10/27, delivery attempted yesterday, picked it up from FedEx on my way to work this morning. I haven't had a chance to check out the details of the shirt, but will investigate this evening. biggrin.gif

That's not too bad a turnaround time. I ordered on the 26th, and was told that the shirts would only be shipped next week. Quite a wait. Hopefully my next order will be quicker.

Customer service has thus far been nothing short of astounding, though. Theresa has been amazingly accommodating and willing to help and answer any questions.
post #245 of 13834
Quote:
Originally Posted by luxire View Post

Yes, tomorrow smile.gif Will update.
We have it in stock but have not posted it on the site. Will do it tomorrow positively, along with a few linen options.


It is a feature, explained here,  that reduces the creasing around the biceps and lets the shirt remain tucked for longer.

We do not see it on shirts as there are hardly any shirtmakers remaining that follow this time consuming process.

...have these gone up yet? smile.gif
post #246 of 13834

Woo! I put my first ever MTM order through yesterday! Two white shirts to start with - the lustrous fine white and the white twill. Thanks for answering all the questions here. Looking forward to getting my hands on them very soon icon_gu_b_slayer[1].gif

post #247 of 13834
Does anyone know how to properly do the bicep measurement? The picture doesn't show how far from the shoulder you're supposed to do the measurement, and depending where you take it to, it changes it a lot.
post #248 of 13834
Quote:
Originally Posted by Superfluous View Post

Does anyone know how to properly do the bicep measurement? The picture doesn't show how far from the shoulder you're supposed to do the measurement, and depending where you take it to, it changes it a lot.

I based my measurement on the image they supply on their measurements page:

 

Measure_sleeve_width_biceps.jpg?10559

post #249 of 13834
Quote:
Originally Posted by catpower View Post

I based my measurement on the image they supply on their measurements page:

Measure_sleeve_width_biceps.jpg?10559

So it turns out it is perpendicular to the outer arm (top)... which wasn't specified on the website.
post #250 of 13834
Quote:
Originally Posted by tobiasj View Post

...have these gone up yet? smile.gif

+1
post #251 of 13834

Just buying my shirts now, hope they fit well :)

P.S.

When you use custom measurements you choose 'custom' as the fit, right?

post #252 of 13834
Quote:
Originally Posted by TehBunny View Post

Just buying my shirts now, hope they fit well :)

P.S.

When you use custom measurements you choose 'custom' as the fit, right?

That's what I did. Wouldn't make sense otherwise to pick a fit if you've also given exact measurements, right? ;)

post #253 of 13834
Quote:
Originally Posted by catpower View Post

That's what I did. Wouldn't make sense otherwise to pick a fit if you've also given exact measurements, right? ;)

Yeah, i guess me dum dum...was just worried that it 'slims' down or 'super-slims' down my measurements or some freaky shit like that :)

post #254 of 13834
Quote:
Originally Posted by TehBunny View Post

Yeah, i guess me dum dum...was just worried that it 'slims' down or 'super-slims' down my measurements or some freaky shit like that :)

Don't worry, I had the same thoughts haha. 

 

Thoughts on my first experience thus far (having put an order in on 9 Nov):

- It's concerning that Luxire replies quicker to inquiries on Styleforum than to those made through the 'contact us' tab on their own website. Still waiting on my inquiry but I've already put my order through. Next time I'll be asking questions here. 

- I ordered two shirts and put individual measurements through for both but then got an email two days later saying their system had 'failed to capture order details' for one of the shirts. That's worrying about an online MTM shopping experience which is built around accuracy! Also makes me wonder why they'd let someone proceed with an order if no measurements have been captured. Something to fix methinks. 

 

Don't get me wrong, by all accounts Luxire seems to be providing a great service at real value but thought I'd pass on my feedback :)

post #255 of 13834

If I owned Luxire, I'd be more proactive in contacting my customers still waiting for shirts during a period of excessive workload. I'd want to reassure them that their order is okay, that we're just a little behind, and provide them with an updated estimate.

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