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Luxire Custom Clothing - Official Affiliate Thread - Page 1489

post #22321 of 24668
I got a square hem done on a popover and neglected to tell them to change the overall length. User error facepalm.gif


It actually ended up OK but I'd for sure adjust it next time.
post #22322 of 24668
Quote:
Originally Posted by Bruges View Post
 

I guess most of you wear all shirts tucked in. but what are the styling options for shirts that you wear untucked? the "standard" version of the shirt is too round for me, are there examples of alternatives? 

 

Not sure if it's what you're looking for, but search this thread for @StanleyVanBuren. He had Luxire copy the bottom of epaulet's shirts. 

post #22323 of 24668
Quote:
Originally Posted by Gibonius View Post

I got a square hem done on a popover and neglected to tell them to change the overall length. User error facepalm.gif


It actually ended up OK but I'd for sure adjust it next time.


I too made a small mistake when requesting a square hem meant to be untucked:  I didn't think to request a less fitted waist.  Like yours, mine is OK too, but if I request another shirt w/ a square hem, I'd go with a wider waist.

post #22324 of 24668

I made an order using a $1200 giftcard, but forgot to add my giftcard coupon. I immediately sent an email asking to apply the coupon to my order (this was before the paypal payment was processed). I now hear back from Luxire telling me that the payment was processed already and I will have to use the coupon for my next order?? I asked if he can't just refund me the order and I will place a new one using the giftcoupon, he said he can but will have to refund me in the form of a giftcard, so basically he won't? The order hasn't even started making yet, and even if it did it's not like I am not going ahead with the order, can someone explain to me why they can't just cancel that order and let me use my giftcard?

 

I want to add that I used my paypal which is funded in GBP, thinking that the majority of the payment will be discounted by the giftcard. If I had known I had to pay for it, I'd use my USD account. Not only am I forced to spend another 1200 on luxire, I am forced to use an exchange rate that I didn't intend to.

 

Now don't get me wrong, I was planning to spend more money with Luxire, but I don't think this is very good customer service, or fair at all, for them to essentially force me into spending another 1200, and it leaves an extremely bad taste.

post #22325 of 24668

Sorry @luxire, but the way you handle my current order is really starting to annoy me. 

The order includes the Blue Micro-Gingham Linen fabric. Before I placed the order it was not available anymore so I asked your customer service if it was sold out. The response was: 

 

"Hi,

Thank you for writing.

The fabric is available in stock you can proceed to place an order“

 

Which I did. Now, more than 5 weeks after placing the order you are telling me that the fabric is out of stock and that I should change it.

And by the way: Yesterday I received two emails, one telling me that my order will be shipped next week, the other one telling me that it will be sent this week. 

post #22326 of 24668
Thread Starter 

 

Quote:
Originally Posted by Adolesco View Post
 

Sorry @luxire, but the way you handle my current order is really starting to annoy me. 

The order includes the Blue Micro-Gingham Linen fabric. Before I placed the order it was not available anymore so I asked your customer service if it was sold out. The response was: 

 

"Hi,

Thank you for writing.

The fabric is available in stock you can proceed to place an order“

 

Which I did. Now, more than 5 weeks after placing the order you are telling me that the fabric is out of stock and that I should change it.

And by the way: Yesterday I received two emails, one telling me that my order will be shipped next week, the other one telling me that it will be sent this week. 

Please accept my apologies. We will work on avoiding such issues in the future.

 

Fabrics not being in stock is not by choice. There are multiple issues and multiple dependencies. It is not only annoying for the customer, it is also annoying for us. We need better systems to avoid such issues, which will only come over time.

I am working on sourcing the fabric and we will hopefully turn your disappointment into happiness.

 

 

post #22327 of 24668
Quote:
Originally Posted by luxire View Post
 

Presenting.......the Poly Wool Grey.  $89.99 for first 10 orders, $99.99 for the next 20, $129.99 afterwards.

 

Pants in the images have been worn, machine washed at home with detergent and lightly ironed.  They are a winner!

 

 

 

 

Someone a review about this? Description seems promising:

This fabric perfect choice for travel and everyday office wear. Easy to wash, quick dry and easy to iron

post #22328 of 24668

Do a search for wool rich in the thread - they get lots of love!

post #22329 of 24668
Quote:
Originally Posted by Bruges View Post
 

 

Someone a review about this? Description seems promising:

This fabric perfect choice for travel and everyday office wear. Easy to wash, quick dry and easy to iron

 

I am wearing Woolrich trousers in tan as I type this. Good drape, wrinkle resistant, and good for all but the coldest of days.

post #22330 of 24668

Sweet!  My order shipped.

post #22331 of 24668
Quote:
Originally Posted by patliean1 View Post

I am wearing Woolrich trousers in tan as I type this.

I keep seeing people using "Woolrich" and "wool rich" interchangeably here and I don't think we should be. "Woolrich" is a Pennsylvania brand known for outdoorsy stuff and heavy duty workwear. As I understand it the "wool rich" fabrics offered by Luxire are wool/poly blends made by Tessuto and other overseas operations. Feel free to correct me if I'm wrong.
Edited by CruzAzul - 4/13/16 at 9:06am
post #22332 of 24668
Quote:
Originally Posted by CruzAzul View Post


I keep seeing people using "Woolrich" and "wool rich" interchangeably here and I don't think we should be "Woolrich" is a Pennsylvania brand known for outdoorsy stuff and heavy duty workwear. As I understand it the "wool rich" fabrics offered by Luxire are wool/poly blends made by Tessuto and other overseas operations. Feel free to correct me if I'm wrong.

 

You are correct. My interchanging of the two is simply out of carelessness and laziness.

post #22333 of 24668

What are the differences (in measurements) between a dressy wool pants, and casual cotton chino?


Edited by Bruges - 4/13/16 at 10:00am
post #22334 of 24668
Quote:
Originally Posted by Bruges View Post

What are the differences (in measurements) between a dressy wool pants, and casual cotton chino?

For me, nothing. I get everything made to the same dimensions. You may prefer to have your chinos cut trimmer, but that's more a contemporary style point. What I like about Luxire is I can get trousers that don't hew to the current trend for low rise / high-water hem / slim leg.
post #22335 of 24668
Quote:
Originally Posted by SimonC View Post


For me, nothing. I get everything made to the same dimensions. You may prefer to have your chinos cut trimmer, but that's more a contemporary style point. What I like about Luxire is I can get trousers that don't hew to the current trend for low rise / high-water hem / slim leg.

 

+1  All of my pants tend to be a medium break in back with a bit of an angle to remove some of the excess fabric in front.  I can get the rise I like regardless if it is a chino fabric or dress trouser fabric.

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