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Luxire Custom Clothing - Official Affiliate Thread - Page 82

post #1216 of 12978
Possible to get a picture from the side when unbuttoned and with the top button buttoned to get a feel of the narrowness?
post #1217 of 12978

Luxire: What's the turnaround time on shirts now?

 

Ordered a shirt on the 3. of february and it still says "unfulfilled". Does that mean not made and not shipped or made but not shipped?

 

I'm just a bit eager to get the first shirt in hand so that I can order some more. :)

post #1218 of 12978

I ordered a shirt 3 weeks ago and have received no update on it. I've sent two queries through the website with no response. I know a custom piece of clothing can take a little time, I'm really just trying to get an expectation. Order #2585

 

Thanks.

post #1219 of 12978
Same here. Must be some sort of a backlog? Luxire?
post #1220 of 12978

My 3rd shirt arrived this morning, about 2 weeks since I placed my order. Seems like Luxire is working on their backlog but it's not too big of a problem to me as long as the shirt is well done.

Warning: Spoiler! (Click to show)

Anyway, would Luxire be willing to make the shirt below? I don't know what it is called (Mandarin shirt!?) If you can't replicate the shirt completely then how about some of the features such as: band collar, knot buttons, the two V seams (I assume it's the placket?) or anything else that set the shirt away from a normal Western shirt.

post #1221 of 12978
Thread Starter 
Quote:
Originally Posted by ardentfrost View Post

I ordered a shirt 3 weeks ago and have received no update on it. I've sent two queries through the website with no response. I know a custom piece of clothing can take a little time, I'm really just trying to get an expectation. Order #2585

 

Thanks.

 

Quote:
Originally Posted by Pasha View Post

Same here. Must be some sort of a backlog? Luxire?

 

 

There was a mismatch between the time it would take to make a pant vs. the time to make a shirt. this delayed some orders. Shirt orders are flowing fine.

Will check these individual instances.

 

ardentfrost - Please PM me your query. My search for  2585 came with no resultant emails received.

post #1222 of 12978
Thread Starter 
Quote:
Originally Posted by Xtra View Post

Luxire: What's the turnaround time on shirts now?

 

Ordered a shirt on the 3. of february and it still says "unfulfilled". Does that mean not made and not shipped or made but not shipped?

 

I'm just a bit eager to get the first shirt in hand so that I can order some more. :)

 

Most shirts orders are getting shipped in about 2 weeks. Feb 3rd orders are progress and should be shipped this week.

 

We capture payment when we actually start work. After that, the status directly changes from unfulfilled to shipped. Our system does not currently support intermittent status updates. The new one hopefully will.

post #1223 of 12978
Thread Starter 
Quote:
Originally Posted by Christian B View Post

Possible to get a picture from the side when unbuttoned and with the top button buttoned to get a feel of the narrowness?

As can be seen, the sides are curved to follow the natural contours of the body and thus remains flat.

 

 

post #1224 of 12978
What is the best OCBD collar roll you have gotten? I like the default Luxire offering but I think it would be better with longer points (same buttoning point?) and completely unlined. What is the best result you guys have achieved?
post #1225 of 12978
Quote:
Originally Posted by luxire View Post

 

Most shirts orders are getting shipped in about 2 weeks. Feb 3rd orders are progress and should be shipped this week.

 

We capture payment when we actually start work. After that, the status directly changes from unfulfilled to shipped. Our system does not currently support intermittent status updates. The new one hopefully will.

I've been wondering what the status of my order was as well and haven't had too much luck using the Chat feature on the website.  I fully understand being backlogged and am very happy to wait for my order to be filled but I would suggest that Luxire either be responsive to their Chat Box or remove it.  It becomes a little frustrating to have to watch the thing when no one responds for quite some time (or in my case today, not at all).

 

Good luck on catching up and remember it's better to have too much business than too little. smile.gif

post #1226 of 12978
Thread Starter 
Quote:
Originally Posted by kcox68 View Post

I've been wondering what the status of my order was as well and haven't had too much luck using the Chat feature on the website.  I fully understand being backlogged and am very happy to wait for my order to be filled but I would suggest that Luxire either be responsive to their Chat Box or remove it.  It becomes a little frustrating to have to watch the thing when no one responds for quite some time (or in my case today, not at all).

 

Good luck on catching up and remember it's better to have too much business than too little. smile.gif

 

We also have a contact us link on the site and if you do not get a response on the chat. Instead of removing the chat, I may just try to find a way to mark it as offline when we are not available.

post #1227 of 12978
Quote:
Originally Posted by luxire View Post

 

We also have a contact us link on the site and if you do not get a response on the chat. Instead of removing the chat, I may just try to find a way to mark it as offline when we are not available.

That would be a good solution.  I'm not generally impatient but I hadn't heard of the backlog until just now and the site said that orders were processed in three days so I was curious what the deal was but wasn't getting an answer directly.  I'm good with waiting now that I know.  Thanks.

post #1228 of 12978
Thread Starter 
Quote:
Originally Posted by kcox68 View Post

That would be a good solution.  I'm not generally impatient but I hadn't heard of the backlog until just now and the site said that orders were processed in three days so I was curious what the deal was but wasn't getting an answer directly.  I'm good with waiting now that I know.  Thanks.

 

Contact Us is always better and more reliable. I can give you order specific information by email / PM.

post #1229 of 12978
Thread Starter 
Quote:

Originally Posted by nkhuong View Post

 

Anyway, would Luxire be willing to make the shirt below? I don't know what it is called (Mandarin shirt!?) If you can't replicate the shirt completely then how about some of the features such as: band collar, knot buttons, the two V seams (I assume it's the placket?) or anything else that set the shirt away from a normal Western shirt.

 

We would love to make an exact copy of this.

post #1230 of 12978
Quote:
Originally Posted by luxire View Post

 

Most shirts orders are getting shipped in about 2 weeks. Feb 3rd orders are progress and should be shipped this week.

 

We capture payment when we actually start work. After that, the status directly changes from unfulfilled to shipped. Our system does not currently support intermittent status updates. The new one hopefully will.

 

Excellent, thanks for the quick update.

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