See this is exactly what Im talking about. I am the customer. I spent money on your products and services and am not recieving the product I paid for. Bashing your team? I shared my experience. It seems you and your employee are extremely thin skinned. I dont want a flame war, but no this should be adressed in public. Every time is an excuse last time it was a holiday, time before it was a shipping center problem. You have a public face on social media, dont get all butthurt because I share that my interchanges with her where unsatifactory. If you feel you are an established enough company that can assume a hostile tone to repeat customers, hey cool, see ya. Send my shirt and well be done. But I don't think thats a good business model even for Behemoth Co. Industries Ltd..
@Unit1 appreciate your insights into running a successful apparel business.
Sorry you had issues & there will be no flame wars. No hostility but I don't appreciate individuals thrown publicly under the bus in a public forum when you've posted 3 times.
I have no problem with you airing your grievances in a public forum if you feel let down. In fact, you 100% should.
But there is just no need for name-calling, Taylor Stitch let you down repeated times, not a person. Flame away but the only responsible party is myself who oversees our marketing and business operations. So if you feel the need to address anyone personally, address me.
I sent you a DM. As soon as I hear back, I'll make sure you get your shirt.