Finally received the order in April. Brutal turnaround, and customer service saying "it takes 10 hours to make a custom suit". Guess what, I could have hundreds of suits for the time it took to make one custom order.
Not only that, but the order wasn't even right! There was no vest in the order, and the pants were too short. Luckily, they left enough material in the cuff to take to a real tailor and get the proper hem. We contacted them about the missing vest, to which they replied they would refund the money. It's now September and we haven't been refunded. Not only that, but they now refuse to answer emails and won't pick up the phone.
We are investigating legal action, I can't believe these people are in business. DON'T GIVE THEM ANY MONEY!