Big plus 1, Spoo. The OP will go there to realize that this was big news and a big conversation round about 1999. 2012... not so much.
Just to recap in case members stumble on this thread in the future and want info:
(1) LV has had problems with the synthetic lining of their leather goods for a long time, at least since the mid-1990's. It's especially prevalent in Asian countries with very humid climates. They've tried to remedy the problem and on most all recent leather goods, I've not heard of the problems recently nearly as much in the past.
(2) Even if there ARE problems with flaking, under most (normal) situations LV Customer Service is very helpful. Usually, if it is within a reasonable time period and you have documentation, they'll just give you an entirely new piece. Sometimes they won't, but it depends on many factors. Most customers are quite pleased with LV's customer service. I've been on all the bag forums, including the "advanced" ones that were invite-only and have since collapsed, and all of this stuff is majorly old news.
(3) It's always helpful for a customer of any $$$ item to do his homework and know what he's getting. With a forty second google search, the OP could have gotten a wealth of information about this issue and the possible/probable outcomes of his complaint.
(4) Reality check; LV is a big, faceless company out to make money... and it does it hand over fist. Like Hermes and most of the other brands, they have various levels of customer service depending on how much you buy, how much they perceive you WILL buy, and sometimes just on your attitude/behavior when you voice a complaint to them. So, a VIP spending $25k per year will probably get a 15 year old wallet replaced for free. Likewise sometimes a random customer will get his card case replaced even if he doesn't have a receipt. Others won't get jack shit, for reasons often quite easy to guess.