Anybody receive their Run Of The Mill order yet?

Hi Just want to check our forum members have received their ROTM order yet? I pre-order the double monk shoes and I have heard nothing since.

Never get any status update. Emailed them many times never get a single reply. Messaged their twitter, even the person involve personal's twitter and get nothing whatsoever. I am moving my house soon so I want to know if the shoes will arrive beforehand. It's utterly frustrating to not know anything at all.

I understand they have had some delayed production and customs import and all but the lack of communication is rather unprofessional, even if this is a small operation. I don't know where to ask so I turn to forum since I think a lot of people here ordered some stuff from them.

I know their first run was also very late. I actually don't mind the delay, but I DO mind not getting any response.
Edited by ichobi - 5/19/12 at 6:50am

Hmm. Guess not many people buy stuff from them. Without their previous reputation I would start to think this is some kind of fraud to be frank.
Edited by ichobi - 5/19/12 at 6:55am

Sorry for the bump, but I am really at lost. Shoes are paid for, can't be refund, and now impossible reach the seller.

I picked up from various threads that people have preordered or bought stuff from them, but as you rightly said, not that many.

Though everyone complained about delay in their first batch. I have also seen that people do receive their order from last year, and the latest one this year (he was selling it here on SF so I asked him).

These guys behind the company are well known to some degree. They are on twitter (LAS from Sartinclined) etc. I wouldn't think they would be a scam, simply running terrible business.

Not anymore, absolutely awful experience. Some unknown and Chinese merchants do a better customer service than this.

I placed my order last November when the shoes was a preorder, and I did receive the confirmation and nothing after that.

I managed to contact Jon (part of ROTM) on his tumblr just now. Will have to see what he have to say.

I wished I have known this. Thanks for sharing. Will update my status later if I hear something back for them so that people don't fall victim again.