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Oak Street Bootmakers - Official Affiliate Thread - Page 25

post #361 of 3002
Thread Starter 
Quote:
Originally Posted by ascher07 View Post

Thanks for the quick turnaround on the help. I've seen your postings all over the internet, and your customer service seems flawless.

Well thank you so much! We're tiny, and can only grow by treating our customers right!

Also, we're doing really well and getting shoes out much sooner than the 6 week period

Thank you again,

-George
post #362 of 3002
Thread Starter 
One of our SF friends shared this photo - pretty awesome...103 floors up in his Oak Street Camp Boots
post #363 of 3002

By the way, neither Mozilla nor IE will let me look at the shoe trees on your website to add them to my order. Just thought I might let you know in case I'm not the only one with the problem.

post #364 of 3002
Thread Starter 
^ FIXED!
post #365 of 3002

Awesome! Order's on its way.

post #366 of 3002

Does anyone else have trouble with the insoles getting loose and slipping around? This happened on both my brown and navy trail oxfords and is quite annoying. On the brown pair the padded insole ripped in two on both shoes and I ended up having to remove it completely so I just have the leather insoles. I've had these for a year now and wear them regularly so maybe it is normal wear and tear. The navy pair had this happen really quickly and I ended up having to glue them down again. I generally wear them barefoot and slip them on and off so this might be related. I just wanted to see if anyone else had a similar experience. 

post #367 of 3002
Quote:
Originally Posted by mcwilson07 View Post

Does anyone else have trouble with the insoles getting loose and slipping around? This happened on both my brown and navy trail oxfords and is quite annoying. On the brown pair the padded insole ripped in two on both shoes and I ended up having to remove it completely so I just have the leather insoles. I've had these for a year now and wear them regularly so maybe it is normal wear and tear. The navy pair had this happen really quickly and I ended up having to glue them down again. I generally wear them barefoot and slip them on and off so this might be related. I just wanted to see if anyone else had a similar experience. 

 

I am having a similar issue on my navy boat shoe.  The leather insole that was glued down appears to be shifting.  I also wear them without socks.

post #368 of 3002
Quote:
Originally Posted by mcwilson07 View Post

Does anyone else have trouble with the insoles getting loose and slipping around? This happened on both my brown and navy trail oxfords and is quite annoying. On the brown pair the padded insole ripped in two on both shoes and I ended up having to remove it completely so I just have the leather insoles. I've had these for a year now and wear them regularly so maybe it is normal wear and tear. The navy pair had this happen really quickly and I ended up having to glue them down again. I generally wear them barefoot and slip them on and off so this might be related. I just wanted to see if anyone else had a similar experience. 

 

Similar issue here from wearing the loafers barefoot. I'm sure the new full-length stiched insoles they use now fix the issue.

post #369 of 3002

Does anyone know if doing the recrafting service will give the new full length insoles? My brown pair are probably going to need it in the next 6 months anyway. 

post #370 of 3002
Thread Starter 
Quote:
Originally Posted by sharkminusbear View Post

I'm sure the new full-length stiched insoles they use now fix the issue.

Hey guys - yes, the full length insoles do fix the problem AND we pay for shipping both ways and do the repair free of charge. If you need new insoles due to slippage email us info at oakstreetbootmakers.com and we'll send ya a UPS label. Turn around is 1 day! We'll replace them and get them back in the mail to you the same day we receive them =)
Quote:
Originally Posted by mcwilson07 View Post

Does anyone know if doing the recrafting service will give the new full length insoles? My brown pair are probably going to need it in the next 6 months anyway. 
redrafting does include new insoles, but - no need to pay for the insoles - we got ya covered (see above)
post #371 of 3002
dat customer service icon_gu_b_slayer[1].gif
post #372 of 3002
I'd love to see some photos of aged, worn beefroll penny loafers. It's easy to make 'em look good when they're new. Where can I find some photos of some well-loved, broken-in shoes?
post #373 of 3002
Quote:
Originally Posted by OakStreetBootmakers View Post

Hey guys - yes, the full length insoles do fix the problem AND we pay for shipping both ways and do the repair free of charge. If you need new insoles due to slippage email us info at oakstreetbootmakers.com and we'll send ya a UPS label. Turn around is 1 day! We'll replace them and get them back in the mail to you the same day we receive them =)
redrafting does include new insoles, but - no need to pay for the insoles - we got ya covered (see above)

Is there somewhere i can drop them locally in Chicago? At the store maybe?

Modern design aesthetic. Handmade in Los Angeles. www.JohnElliott.co | Instagram

Reply

Modern design aesthetic. Handmade in Los Angeles. www.JohnElliott.co | Instagram

Reply
post #374 of 3002
Quote:
Originally Posted by brokeassp View Post

dat customer service icon_gu_b_slayer[1].gif
post #375 of 3002
Quote:
Originally Posted by brokeassp View Post

dat customer service icon_gu_b_slayer[1].gif

 

Awesome, I'll do this for my navy pair soon. My brown ones have other insoles for now and will need to be resoled in a couple months anyway. 

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