Quote:
Originally Posted by
patrickBOOTH 
Strange. I use not a problem frequently. You're welcome seems too inviting. I'm no doormat, dammit!
Quote:
Originally Posted by
Thomas 
Just now I'm reminded the responses I've heard to "Thank You" have been "Nothing to thank" (Icelandic) and "It's nothing" (Spanish)
Quote:
Originally Posted by
Douglas 
Mandarin and French, too.
Understood, and in the situation where someone does a small (or even large) favor or gesture worthy of elicitng a true "thanks" from me, I don't mind a "de nada" - they're letting me know that they were happy to do it/ think nothing of it,/it was no big deal/ they weren't put out by it,/etc. And I know the analogy can be carried over to the coffee guy, but my feeling is that my 'thanks' is really about giving him the opportunity to acknowledge my patronage (I'm a regular, tip well, smile, don't hold up the line, etc.). They haven't really done anything for me to thank them for. Their 'not a problem' response turns the customer/server relationship on its head. I know it's not a problem for them to give me the cup of coffee I've paid for - it's their f#cking job. "You're welcome" says thanks for coming in & giving us your business - it was my pleasure to serve you. "Not a problem" coming from a service industry employee says 'whatever dude, I'm a slacker, you want coffee-I gave you coffee, what's the big deal?'
I think part of the problem w/ "not a problem" is that it has morphed into a you're welcome-type repsonse, whereas I recall it being used more in the context of a can-do/nothing is too difficult/rest assured the job will get done-type of response. It was the kind of thing your contractor would say in response to a request for a special, very important yet extremely difficult detail you want added to the custom built-in bookcase.
Edited by romafan - 2/28/13 at 8:01am