Quote:
Originally Posted by
JayJay 
Don't you have an out of office response for your e-mail and voicemail? It's not vacay if you're taking calls. You're right to nip it in the bud right away.
yeah, but this person was freaking out because they thought (mistakenly) that their ring was sent to the wrong address, and they called our office, and the secretary called me because she thought it was an actual emergency. (it would be if we shipped an expensive item to the wrong address) i opened up my shipping records, confirmed all was ok, and emailed the lady that all was fine. she wanted a call, but was not needed.
Quote:
Originally Posted by
JayJay 
Stitch, why did the airline charge you for dropping off what they had misplaced? I don't get this.

since we checked in less than 45 minutes before the flight, they do not guarantee baggage to make it on the plane. even though we were on line for over an hour, and it was only because they were so damn slow, and didnt have a full counter of employees that we didnt make the cut off, they still wouldn't bend. i needed the car seats, so i just payed the 20 bucks. so lame.