Half the idiots here had some issue like not printing their admission ticket, registering for the wrong test, or having an ID with their maiden name and old address when their ticket says their married name and current one.
For most of them, this is the single most important test of their lives, and they've done the equivalent of buying the wrong tickets for a sporting event, in someone else's name, and showing up without them. I fix all their fucking problems and then one of them has the nerve to say she should report me to ets for starting the test 30 minutes late, a problem that wouldn't have arisen if they showed up when the site says to show up, instead of when the test is set to start. Or just brought any combination of the three things they're meant to have.