I seriously can't tell when L'Incandescent is making a joke or not.
Air Canada started charging obese passengers for two seats a few years ago. A passenger launched a legal challenge, and the Supreme Court of Canada told the airline that the policy violated the passengers' rights, and that they must provide two seats. This Hour Has 22 Minutes did a bit (couldn't find the video) where they reported that "Air Canada promises to honour the court's ruling, but does not promise the seats will be together."
I don't really care that they were talking shit about me in a language that they don't understand, but it does annoy me that the Chinese who run my local sushi place called me waiguoren when I ordered in Danish and they speak less Danish than I do, so are obviously FOB.
Also, when you're 500m from a university with a huge Asian Studies department, maybe not the best idea to talk shit about customers in one of the more popular languages of study.