Originally Posted by Timbaland
Tonight I accidentally locked my girlfriend out of her apartment. She has two locks on her door: a deadbolt that she has the key for on top and a lock on the doorknob where you press a button down from the inside. I locked the bottom one before we went out to grab dinner. Well I found out there is no key for the bottom lock when we got back around 8. We called the building's maintenance and the wonderful asshats there said this wasn't an emergency and basically said we're fucked and had to call a locksmith.
So I googled locksmith and ended up calling the first entry (which is an ad) I saw in the search as it was open 24/7 and I figure most locksmiths aren't open at 8pm on Saturday night. What caught my eye on the ad was that it said:
$15 Palo Alto locksmith
24/7 Mobile Locksmith in 15 Min.
Affordable Rates Call Now!
So I called the number. The operator said it is a $15 service call and generally a $45 charge for picking the lock but the technician would let me know if it cost more. I'm thinking $60 is really cheap and I figured they would probably list other fees and charge around $100 but I still had them come out. The guy gets out here and says that it is $179
to open the door and the only way to get in is to drill the lock and I would need to replace the lock too for $69. WTF.
Having already waited 45 minutes I'm not going to call other places to price shop so I told him to just drill the lock. So he takes out his drill with 1/8" bit and drilled into the lock twice opening the door. The whole thing only took 7 seconds and I got a bill for $194. The place is misleading as fuck making people think the bill would only be $60 which I never believed in the first place, but I didn't expect the bill to be almost $200.
Then to top it off the guy said his credit card machine isn't working and asked us for cash or check. You know this asshole was just going to pocket the money. Then on the invoice he rips the paper so that the name of the company he works for isn't there. I called the place up again and complained calling them a rip off but they wouldn't budge on the price. My girlfriend ended up writing them a check and I am paying her back.
Is there anything you can do in a situation like this? I didn't think I could refuse payment after I told the guy to drill the lock and my girlfriend didn't want me to screw him on payment since he knows where she lives. Haha. Everything about it was shady. I am reporting the ad to google saying it's misleading and shady but I doubt they will do anything about it. Is there anything else I could do?
Or at least to get back at the assholes can you click on the link a bunch of times so they have to pay styleforum ad money. The website is www.preferredlocksmith.net