Originally Posted by deadly7
No. Until someone in a position of power (Zuckerburg, some story on CNN about how "facebook's new features are insecure!!!111", etc) whines or they start dropping market share, they have the same canned response every free software manufacturer does: "Thanks for the feedback, we'll keep it under consideration. Ultimately, we're really smart because we're the guys developing this while you're just some idiot user. So if you don't like it, go somewhere else, k brah?"
I don't know about that...I know people who work at facebook and this is pretty much how they do it. They roll out new features to select groups of users and see what happens. Sometimes they explicitly solicit feedback and other times they just see what happens (they know exactly what you are clicking on and how long you are spending on what page). They will start with screwing with employee pages, but then they move on to actual users. Sometimes it is opt-in, other times it is just "throw it out there and see if they notice it".
There were definite changes to the timeline setup from when they started giving it to people a year ago. Unfortunately, remember its not purely what users *say* they want that facebook is tracking. They also pay a lot of attention to how much time it makes you spend on facebook....and introducing something like timeline probably showed that converted users spent more time on facebook (and other users spent more time browsing their page since you can just keep scrolling down forever). It does suck that this is pulling them further away from their original beautifully simple pages but the thing is...people should have been complaining about this last october.
In web2.0 time, its like still complaining that Al Gore won the popular vote.