Originally Posted by Dakota rube
^Well that sucks...
How do employers figure they can get away with crap like this? Your's is not the first story like this I've heard lately. Feel badly for you, man.
They figure they can get away with it because my only other option is to be let go. The job market is not too stellar right now (after my last couple of experiences I am a pessimist and I never stopped looking for another job, so far nothing has come up in 6 months) so I am kind of forced to deal with it.
What sucks is this all came up after we recently lost a deal. They had given me the deal to manage, based on the fact that I had previously worked for the president of the division we were selling to. After learning the details of the solution we provide, I told my management I thought we were missing a few steps in the process that we should consider adding. They assured me that none of our current customers have ever asked for it and it "technically" wasn't what we were selling. Although, they did agree it would be very easy to add on. The sales cycle has been going on for over 18 months when I become involved in the account. In a nutshell after things have been going great, I learn that unless our solution can do the process I had suggested they add, that they aren't interested any more and that they can't believe that we had been selling them this solution if it doesn't have this feature. Somehow, in 18 months no one realized how important this tiny feature was to them. That deal would have covered my entire draw for the 9 months.