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Things That Are Bothering You, Got You All Hibbeldy-Jibbeldy, or just downright pissed, RIGHT NOW!

JetBlast

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One of these days I'll write up a blurb on how things in the airline industry work from a realistic perspective (one from someone who works in the industry on a daily basis) just so you guys can see how it works from our side.

JB
 

kwilkinson

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Originally Posted by JetBlast
One of these days I'll write up a blurb on how things in the airline industry work from a realistic perspective (one from someone who works in the industry on a daily basis) just so you guys can see how it works from our side.

JB


You sit and watch us on the security cameras and laugh at our misfortunes while we all get really pissed off at how ridiculous things are? Until you realize we're about to go postal and shoot someone, then you guys decide it might be time to get the plane ready?
 

lawyerdad

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Originally Posted by Piobaire
I would be happy if I could pay more just to go right from my drop off, have someone take my baggage, and escort me to a comfy chair, and check me in and then walk me directly to my plane seat at the appropriate time. Several years ago, pre-911, when I used to travel on a regular basis, I remember the various "clubs" where you had a private lounge, drinks, small offices, and a concierge that would print out your boarding passes while you sipped a Scotch. My road warrior days are long over and I hear so are those days.
Some of the airlines still have these. United's "Red Carpet Club" provides pretty nice facilities, at least at LAX and SFO.
Originally Posted by JetBlast
One of these days I'll write up a blurb on how things in the airline industry work from a realistic perspective (one from someone who works in the industry on a daily basis) just so you guys can see how it works from our side.

JB

JB, I don't doubt that most people working in the industry are dedicated and hard-working in the face of difficult challenges. I'm aware that often problems with the airlines -- such as seating issues -- are not the fault of the people that passengers end up interfacing with. In terms of customer-service level people (ticket agents, flight attendants, etc.) I've met more helpful ones than jerks. But the jerks can really make things miserable.

Really, though, my issues are more with high-level decisions being made by the airlines rather than the ground-level (forgive the pun) stuff (and I also recognize that the high-level decisions are often driven by economic realities).

But I'm sure you'd agree that there are certain issues that arise from stupidity, incompetence, or indifference. Minor example drawn from recent experience: would it really be that difficult/expensive to install "white courtesy phones" in the Maui airport? Or at least to make it possible for a passenger at the gate who has been paged to respond to the page without having to leave the gate area and face having to go through an hour-plus security line a second time to get back to the gate?
 

RJman

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Originally Posted by lawyerdad
Some of the airlines still have these. United's "Red Carpet Club" provides pretty nice facilities, at least at LAX and SFO.
The last few times I used the Red Carpet Club -- generally on the East Coast -- I recall them being full to bursting with other passengers, and generally kind of grimy and more downmarket then ever. United used to be one of the only airlines that charged for booze in its clubs, but I imagine most of the American carriers do so nowadays. The Air France club at Dulles was very disappointing as well -- some wrapped Babybel and Cheddar cheese without any crackers, bags of Costco-brand munchies, a fridge of soft drinks and a bottle of Feuillatte champagne. However, it had plenty of room, which was nice. And it did have direct boarding from the lounge.

I think Air France in Paris has dedicated check-in areas for its First Class (not business or elite) passengers in a completely different setting, so that you're whisked into a very luxurious setting from the get-go.

In general, all air travel today appears to be converging with a Greyhound bus ride.
 

JetBlast

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You sit and watch us on the security cameras and laugh at our misfortunes while we all get really pissed off at how ridiculous things are? Until you realize we're about to go postal and shoot someone, then you guys decide it might be time to get the plane ready?
Maybe if you acted maturely and didn't ***** at everyone we would want to help you.

JB
 

Dakota rube

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Originally Posted by j
Unwritten missives trying to coagulate in my head, trying to get out, things I want to say but can't, shoot me now.

I need to learn to follow my own rules.

Ginsburg?
Originally Posted by globetrotter
oh, it looks like my cleaning lady/baby sitter ran away during the holidays - we have had a woman for more than a year for 20 hours a week, and the kids love her, I gave her my old car so that she had steady transport, and now it seems that she moved home to mexico over the holidays, without telling us. its really strange because she just got her green card, too.

its not going to be easy replacing her.

Did she take your car?
 

amerikajinda

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sales "help" at Brooks Brothers.
 

Piobaire

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Originally Posted by RJman
In general, all air travel today appears to be converging with a Greyhound bus ride.

Through the bad part of town. Bingo.
 

HomerJ

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The handle to my Victorinox Triax 26" case broke last summer during a trip. Victorinox repaired it under warranty. This winter, it broke again at the airport and I went the entire trip with a busted bag. I asked for a different bag because this is obviously poor defective design. They fixed it and I fully expect to snap the finicky handle again this summer.

I notice none of their bags have this handle design anymore. I think I'll break it twice a year and see if they get tired of paying for round trip shipping on a gigantic box and repairing the handle. It is a lifetime warranty.
 

globetrotter

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Originally Posted by Dakota rube
Ginsburg?

Did she take your car?


well, I gave her the car. I didn't say "you can have it after you work for us 2 years" but the assumption was that she was getting a car that would help her work for me, not take her back to mexico.

but it was an old car, anyway, and it isn't a big loss.
 

globetrotter

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Originally Posted by HomerJ
The handle to my Victorinox Triax 26" case broke last summer during a trip. Victorinox repaired it under warranty. This winter, it broke again at the airport and I went the entire trip with a busted bag. I asked for a different bag because this is obviously poor defective design. They fixed it and I fully expect to snap the finicky handle again this summer.

I notice none of their bags have this handle design anymore. I think I'll break it twice a year and see if they get tired of paying for round trip shipping on a gigantic box and repairing the handle. It is a lifetime warranty.


I have a tumi bag that is a discontinued model - I love the layout, but I think that the handle is poorly designed. I've had problems with it, and the first thing that they offer is to replace it with a similar, but new model.

net time, I highly recomend briggs and Riley or Tumi
 

Thomas

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Originally Posted by FLMountainMan
(...)Government work is so asinine. We're constantly trying to fit two days' worth of work into five.
(...) State work is crazy.


I had a rather snide comment at the ready but thought better of it, because it may just be that there is a good, challenging, rewarding job in some government somewhere. But then again I'm an optimist.
 

stickonatree

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so i went to get my hair cut today at a small place close to my house. i brought some photos of myself when i had shorter hair, because the hair i have now is a lot longer than what i had before (grown out for 4 months). the lady, who barely speaks english, tells me that my old hair wasn't much shorter. i tell her that's fine, i just want to get it to the length in my photos. she tells me what i want her to do because it's not that much shorter...in a really "i don't want to work" kind of tone. she proceeds to ask me how i want it cut. i say something like "shorter everywhere basically, layer my sides, top, and back..." and she asks me "what do you mean layer?" and i had to get the only other employee there to explain to her. so at this point i'm kinda scared, and annoyed at her tone of voice, but i give people too much trust maybe, and so stayed and let her cut my hair. a few minutes later, she finished and i put my glasses back on and - it's way too short, and the style is completely off, and my hair is even parted at the wrong place. i ask her to fix a few things here and there, and she does it with this look on her face that i just wanna smack, it's like she thinks it's a privilege to sit in her chair or something. i even thank her when i get out of the chair and she doesn't even bother replying, just looks at me and kind of does a half-smile, wtf? not to be racist, but this will be the last time i ever go to a place to get my hair cut by a non-english speaker. needless to say i will be wearing a hat/beanie for at least a month to let my hair grow back to the length it was in my old photo.
 

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