Originally Posted by rdawson808
Comcast. We pay for the sports package so I can watch soccer. This includes both FSC and GolTV. Today I can get FSC but the GolTV screen says that I'm not subscribed. How can their computers recognize that I pay for the sports package and then transmit a contradictory signal? When I call to enquire, the customer service rep I am connected to, mysteriously has her computer "refreshing" so she has no access to any information. Then why did you pick up the phone? Let someone else answer it. I ask her to transfer me to a CS rep who has a working computer. She can't do that--not technically possible. So I ask her to transfer me to her "supervisor". She says she can't, but that she can transfer me to her "manager." WTF? Same person, obviously dumb-ass. Ugh. Shit CS.
Yeah, I get the Comcast sports package too. I can see all the sports channels, but Comcast's CS still sucks.