Anyone with an inquiry about a Brooks Brothers purchase, please send an email right to their CEO :
its tough running a fledging clothing company on a part time basis but luckily my lunches are one hour long. earlier today, twas on the phone with customer service to help them sort out the bungled shell wallet offering. After 30 minutes on the phone, I was able to explain to Vicky that the images for items 19AF and 16AF are flopped. item 19AF is the billfold wallet but shows a breast wallet. Reversely, webpage for item 16AF shows the billfold wallet when it should be a breast wallet. If you are confused, as Vicky surely was, just take a look at the measurements of the item you are ordering.
Vicky said she would contact me in a couple of days with an update. She informed IT of the problem and the they are working to fix it. Warning: Spoiler!(Click to show)
yes. but the timeframe can vary depending on who is shipping it. if its from a warehouse, its usually with 3 business days. if its being shipped out a store, it can take up to a week. thats how long it ook for my first order to be shipped out of a SoCal BBBF