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Waiting time for custom-made apparel

post #1 of 18
3/31/12 at 12:16am
Thread Starter 
So how long should one have to wait before receiving something custom made
(if you've been a customer for the past several years)?

What's a long wait...how long before you get upset?
I've been pretty patient for five months now.

I'm curious about people's experiences...shoes, pants, shirts, etc.
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post #2 of 18
3/31/12 at 1:42am

foo.gif

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post #3 of 18
3/31/12 at 6:03am
Quote:
Originally Posted by El Guerrouj View Post

So how long should one have to wait before receiving something custom made
(if you've been a customer for the past several years)?
What's a long wait...how long before you get upset?
I've been pretty patient for five months now.
I'm curious about people's experiences...shoes, pants, shirts, etc.

There is no general answer. Depends upon what you have ordered, from whom and how busy the supplier is.

It is a pretty dumb question and you give no context.
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post #4 of 18
4/1/12 at 2:23am
Quote:
Originally Posted by GBR View Post

There is no general answer. Depends upon what you have ordered, from whom and how busy the supplier is.
It is a pretty dumb question and you give no context.

+1

you really have to give some kind of context
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post #5 of 18
4/1/12 at 10:24pm
Thread Starter 
- NYC shirt maker
- been customer since 2007
- have ordered ~15 shirts
- ordered another 4 in Nov. '11
- received first shirt in Jan. 12 - completely different from all past shirts in terms of fit and details; sent it back
- received remake of first shirt Feb/Mar - still off in terms of fit...completely off; eventually will send this back
- have sent reference shirts (previously made shirts)
- so now at 5 months
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post #6 of 18
4/2/12 at 12:10am
Surely five months is taking the piss. About time to start saying.. Where's me shirt!!...and finding another shirtmaker.
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post #7 of 18
4/2/12 at 5:08am

A few weeks - 3-4 should be enough.

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post #8 of 18
4/2/12 at 6:04am

Depending on what type of apparel you're having made. But usually it takes just weeks - if takes months there might be a problem with it. Best to constantly communicate with your tailor.

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post #9 of 18
4/2/12 at 7:38am
I usually get shirts within 5 weeks, but the last batch ordered in late November are yet to arrive. ffffuuuu.gif

Suits usually within 3 months, but I'm still waiting to be called for the first fitting of the two I commissioned in early January. ffffuuuu.gif
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post #10 of 18
4/2/12 at 12:40pm
Quote:
Originally Posted by El Guerrouj View Post

- NYC shirt maker
- been customer since 2007
- have ordered ~15 shirts
- ordered another 4 in Nov. '11
- received first shirt in Jan. 12 - completely different from all past shirts in terms of fit and details; sent it back
- received remake of first shirt Feb/Mar - still off in terms of fit...completely off; eventually will send this back
- have sent reference shirts (previously made shirts)
- so now at 5 months

well, you are at five months, but only because there have been two send backs. the turn around you are detailing (1-2 months) is pretty typical (at least in my experience) for shirts. that said, it sounds like you are having fit issues and maybe what you want i a shirt is either (1) not being accurately expressed to your shirt maker or (2) not something your shirt maker can manage. In either case, it may be time to rethink your approach.
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post #11 of 18
4/2/12 at 10:47pm
Thread Starter 
I don't believe that there's anything wrong with my approach.
I've had perfectly fitting shirts made before from the shirt maker.

All I did in November was to order four more of the same.
I assumed it wouldn't be a problem because the shirt maker should have the pattern, right?

Nope - the shirt maker said that my pattern was lost.
I found this a bit odd, so I said ok, I'll send you my old shirts, which fit perfectly. Please make a pattern from that.
This was months ago.

So perhaps I'm missing something.
I assumed that a shirt maker can make a pattern from a current shirt....
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post #12 of 18
4/3/12 at 4:58am

If everything goes well, it would take no more than 6 weeks.

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post #13 of 18
4/3/12 at 6:31am
Quote:
Originally Posted by El Guerrouj View Post

I don't believe that there's anything wrong with my approach.
I've had perfectly fitting shirts made before from the shirt maker.
All I did in November was to order four more of the same.
I assumed it wouldn't be a problem because the shirt maker should have the pattern, right?
Nope - the shirt maker said that my pattern was lost.
I found this a bit odd, so I said ok, I'll send you my old shirts, which fit perfectly. Please make a pattern from that.
This was months ago.
So perhaps I'm missing something.
I assumed that a shirt maker can make a pattern from a current shirt....

There's a lot wrong with your approach- you should have changed your shirt maker by now.
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post #14 of 18
4/3/12 at 6:37am
Quote:
Originally Posted by GBR View Post


There's a lot wrong with your approach- you should have changed your shirt maker by now.


 +1

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post #15 of 18
6/12/12 at 10:29am
Thread Starter 
OK. We're now at 7 months and I have no shirts.

I asked for a refund (~$1k) back in April...haven't got that either.
Called last week again requesting refund...still nothing.

What should I do?
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