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Does anyone have feedback on "Harry Suits"? - Page 2

post #16 of 47

SERIOUSLY EVERYONE ON THIS SITE: Don't EVER buy a suit from HarrySuits, I ordered one online and the order came late, the fabric smelt badly and it was of extremely low quality. I had to purchase another suit from a local retailer because of this, I tried to explain that I would not want the suit to go into production because it wouldn't arrive in the timeframe that I required it for but there was no reply from 'support' and the suit was produced and sent to me. I had let them know even before the suit was beginning to take shape. I demanded for a refund but again, no reply. Therefore, I lost alot of money on buying 2 suits and I ended up with a smelly rough ugly suit which was most definitely not 'hand crafted'! Think again before ordering a suit online, and I would seriously recommend purchasing from local tailors/retailers. Don't trust dodgy sites!

post #17 of 47

I have ordered a suit from HarrySuits.com and I believe I received an outstanding value.  The best feature is the fact that the suit fits better than any OTR suit I've tried in the same price range.  I have a few OTR suits that have been tailor to my size but the resulting look isn't as clean as having a MTM suit cut to your sizes from the beginning.  I measured myself three times and used garments I already owned to get a realistic idea of what measurements I should be submitting before I ordered my suit, and I could not be happier with the fit.  I will admit that I was extremely nervous about the process as i've heard about many overseas retailers that take your money and are never heard from again, but this was not the case.  I had asked HarrySuits to provide a boutonniere loop on the back of the lapel on my online order and they immediately followed up with a request for images and additional details to ensure they added it properly.  From my last correspondance, they now provide the boutonniere loop on all of their jackets.  Also, they are constantly adding more fabrics and linings.

Of course, a service that provides a fully outsourced custom fitted apparel will have its down falls.  As I said previously, I was nervous about the potential loss I would incur should they run away with my money so I went with the cheapest fabric with the Polyester/Rayon blend.  Please be aware that this fabric type feels and looks cheap, cheaper than the synthetic blends you can find in stores.  With that said, following what "onhermis" said, the fabric did smell, however, I chalked that one up from the fact that the garment came half way around the world from India and was completely polyester.  All fabrics have the tendency to absorb smells and polyester itself has an unappealing odor.  To remedy this, I treated the garment with 50:50 blend of vodka and water with a spray bottle to help kill any bacteria and absorb and evaporate odors without the artificial clean smell that spray cloth deodorizers can leave behind.  This definitely helped the strength of the odor and it has disappeared over time.  I would guess that the other fabric types will lose the odor much quicker as the fibers are natural and breathe better.  Also, there were a few quality issues that I did notice, however, these were not deal breakers.  Firstly, the finishing quality on the pick stitching was slightly off in that three individual stitches on the right lapel were slightly raised.  Also, the button hole stitching isn't finished as cleanly as there are a few frayed threads visible. Finally, the arm holes are low much like all OTR suits I've tried on, however, they are not low to the point of being constricting or looking absolutely ridiculous.  I imagine the only real way around this is getting extremely lucky with an OTR suit (highly unlikely) or spending hundreds if not thousands more on a locally tailored suit.

Overall, I'm extremely happy with the product and will be ordering again given the overall cost.  I believe the only way to get great fitting suits any cheaper is to fly to the far east yourself, finding a reputable tailor and have them measure you in person.

post #18 of 47

I ordered a suit for my brother's wedding.

 

The key seems to be getting the measurements right.

 

I'll admit that my pants were unwearable and my jacket is a terrible fit - in their favour, I rowed competitively for 15 years so I've got a non-regular shaped body.

 

My brother and the other four grooms men also ordered from Harrys - and their's were perfect. Good length on sleeves and pants, fit that was snug without being restrictive.

 

One of the other members who had a successful order mentioned that he got a tailor to measure him before placing the order, I'd suggest the same. My suit was poorly fitting but the quality of the fabric at $250 was acceptable, I've got a couple of Boss and a Zegna and they're nothing like it, but they were also 6+ times more expensive. I'd give them a go again but next time I'll be getting a professional to do the measurements.

post #19 of 47

I am a new forum member and poster simply because I never had anything to post before, even though I have been reading the forum for some time.  I had a really horrible experience with Harry Suits.  I ordered a suit and the fabric samples.  The only thing that went right was the samples.  They arrived in good time and are of reasonably good quality considering the prices.

I ordered a medium gray, 2 button suit in super 130's worsted pure wool.  First time through I followed their instructions and self measured with the help of my wife.  A disaster due only in part  to our ineptness in measuring, it was simply unwearable. True to their word, they offered a complete re-make.  This time I went to a local shop and had my measurements confirmed.  The re-made suit had so much wrong with it that it  also is unwearable.  When I was asked to review my order on the Harry Suit website, I did so and pointed out specific faults, mostly on the suit coat.  I was then asked to send photos of the problem areas,  which I was happy to do.  That was two weeks ago and I have not heard from them again, and as one might suspect, my review never made it to their web site.  I took the coat to a local shop and for $130.00 they will make some alterations  where possible, but they still cannot guarantee that the coat will ever look right.  I am not likely to have this resolved in my favor, and am posting here so that others considering Harry Suits will know that the 5 star reviews on their web site are not the whole story.


Edited by Momoguy - 3/25/13 at 11:10am
post #20 of 47

Well,   against my better judgement, I ordered a suit from HarrySuits.com ....  a light grey three piece wool suit.  

 

I'm still trying to get this resolved, and if they do manage to fix it, I'll post the results.  I haven't pressed the suit or taken it to my tailor for resizing and we're not going to address the poor fit right now.  But, just to give folks a warning...  Here's a brief list of what's wrong.  

 

 

- Button holes are not properly placed and poorly constructed (this is not repairable)
- Buttons are not located properly
- The internal structure of the suit is poorly built and the suit drapes extremely poorly
- The trouser lining feels as if it were put in backwards and the trouser's drape is horrible
- There are no brace buttons
- The lapels are webbed (I have never seen this in 30 years)
- The collar is of substandard material and improperly constructed
- The lapels are too skinny
 
But, there are good points.  The material itself is quite nice.  The seams and paneling are very straight and appear well done.  It has the makings of a good office suit.  But, as we all know, the devil is in the details, particularly in suits.  They will never produce what I would call a great suit, but I do think they could make a good one - provided they WANT to make a good suit.  

 

So... Once I accepted that I just burned $400, I found this laughable.  The cuff buttons are hilarious.  I wear this suit while having cocktails on the back patio wearing sandals and a t-shirt underneath - it's about all it's good for.  Maybe I'll wear it for Halloween and go as a used car salesman or something...  
 
Enjoy these photos of my mistake.  
  
post #21 of 47

I just want to share my recent experience with Harry Suits.

 

I actually read some of the reviews on this topic from this website beforehand.  Since there were mixed reviews I decided to give it a shot.

 

Long story short is the workmanship was marginal but if that was the only issue, I wouldn't have complain given the price.

 

However, the fabric of the suit was a joke.  I chose their 'super 130' without first checking a sample, figuring 130 thread count pure wool can't be that bad; but I was wrong.  The fabric was about as thick as my oxford shirt.  I couldn't have imagine anyone wasting the effort of making a suit of of material as thin as this.  The suit weights about 50% less than even my summer weight suits.  It's light material wrinkles very easily like a cheap suit.

 

I hope folks will learn from my mistake and save your money....

 

The cheap discount suit I find in at the mall going for $100 would look more like a real suit than this one.

 

It came from india and I'm guessing this super light weight material may make sense in tropic temperature of India, but I live in the northeast and I never seen a suit made with such lightweight fabric.  It's just made the suit look like a knock off.

 

If you still want to try Harry Suit, do spend the money and get a fabric sample before hand... it would be your last chance to save your money.

post #22 of 47

For all of you wondering about Harry Suits. Here is the story:

 

I ordered 100% wool suits from both Indochino and Harry Suits. There is NO comparison whatsoever.

 

Indochino:

  • Nice Fabric
  • Nice tailoring (all finishing like buttonholes, lining etc are professional)
  • Detailed measurements (including bicep and wrist size- more important than you think)
  • Good customer service (they will work with you to resolve issues)
  • They made 3 suits until the fit was right. PLUS  they will pay you outright for alterations. (After the first remake I thought a tailor would be able to alter and had the work the done which they paid for. Ultimately I was still unhappy so they made a third suit! That's is GOOD SERVICE!

 

The only con is that they offer only one trouser style. Of course you can choose between pleats and pocket style but the cut of the actual pant is only one style.

 

SCORE: 4.5/5

 

I then went to Harry Suits because Indochino raised their prices and Harry offered 3 trouser fits styles (classic, straight and slim) I figured it was worth a try.

 

Harry Suits:

  • Fabric - Scruffy and smelly (Indian factory smell, I guess)
  • Tailoring: Cheap, no pant lining by default, jacket collar flimsy, messy buttonholes. Slanted pockets were like a 45 degree angle. Looks ridiculous! Jacket lining feels plasticky
  • Limited measurements
  • Horrible customer service. I emailed 4 times and got the CC company involved before they even responded to my emails.
  • The first suit I could barely get on, they made a remake and overcompensated on the problems making the jacket too baggy.

 

They only offer 1 remake and will not pay you for alterations. They will only offer a $75 gift certificate. Who needs that if you never plan to order again! Basically $355 down the drain!

 

SCORE: 2/5 (P.S. They only show you the good testimonials--IF they are even real--and keep telling you to look at the testimonials. I don't need testimonials AFTER a purchase and made my own comparisons)

 

BOTTOM LINE: Short of a miracle, it will take a few tries anywhere you go to get a good fitting suit. So if you are up for it, go somewhere where they will work with you and you'll get a nice final product. Go Indochino!

post #23 of 47
Quote:
Originally Posted by mford View Post

For all of you wondering about Harry Suits. Here is the story:

I ordered 100% wool suits from both Indochino and Harry Suits. There is NO comparison whatsoever.

Indochino:
  • Nice Fabric
  • Nice tailoring (all finishing like buttonholes, lining etc are professional)
  • Detailed measurements (including bicep and wrist size- more important than you think)
  • Good customer service (they will work with you to resolve issues)
  • They made 3 suits until the fit was right. PLUS  they will pay you outright for alterations. (After the first remake I thought a tailor would be able to alter and had the work the done which they paid for. Ultimately I was still unhappy so they made a third suit! That's is GOOD SERVICE!

The only con is that they offer only one trouser style. Of course you can choose between pleats and pocket style but the cut of the actual pant is only one style.

SCORE: 4.5/5

I then went to Harry Suits because Indochino raised their prices and Harry offered 3 trouser fits styles (classic, straight and slim) I figured it was worth a try.

Harry Suits:
  • Fabric - Scruffy and smelly (Indian factory smell, I guess)
  • Tailoring: Cheap, no pant lining by default, jacket collar flimsy, messy buttonholes. Slanted pockets were like a 45 degree angle. Looks ridiculous! Jacket lining feels plasticky
  • Limited measurements
  • Horrible customer service. I emailed 4 times and got the CC company involved before they even responded to my emails.
  • The first suit I could barely get on, they made a remake and overcompensated on the problems making the jacket too baggy.

They only offer 1 remake and will not pay you for alterations. They will only offer a $75 gift certificate. Who needs that if you never plan to order again! Basically $355 down the drain!

SCORE: 2/5 (P.S. They only show you the good testimonials--IF they are even real--and keep telling you to look at the testimonials. I don't need testimonials AFTER a purchase and made my own comparisons)

BOTTOM LINE: Short of a miracle, it will take a few tries anywhere you go to get a good fitting suit. So if you are up for it, go somewhere where they will work with you and you'll get a nice final product. Go Indochino!

I remain deeply suspicious of first time posters who praise Indochino- and indeed other suppliers. They may have one right, but the path is littered with rubbish they have produced and poor service complaints - see other threads.
post #24 of 47
This thread weirds me out. I think it is the battle of the live online chat bots who dress well.
post #25 of 47
Quote:
Originally Posted by MikeDT View Post

Yeh, looks like Andy is wearing Harry's suit, he seems to like it as well.

Andy never dislikes anything he is given.
post #26 of 47
I ordered a suit from Harry. Turns out he's a Nigerian prince and his suits are equal to the quality of a Kiton K50 suit at a fraction of the price without the middle man involved.
post #27 of 47
Quote:
Originally Posted by Mute View Post

I ordered a suit from Harry. Turns out he's a Nigerian prince and his suits are equal to the quality of a Kiton K50 suit at a fraction of the price without the middle man involved.

Careful there...Some of these greenhorns might not pick up on the sarcasm :lol:

post #28 of 47

Just wanted to follow up on my earlier post "For all of you wondering about Harry Suits..."

 

I am not a chat bot. I actually ordered from both places and the results are above. I'm attaching 2 photos just as examples. The navy is Indochino, grey is Harrys. For me it was worth going through the tedious, sometimes stressful process of getting the right fit, so I could choose one place that I can order from going forward.

 

Don't need you to believe me, just trying to help.

 

UPDATE: Harry has made an exception and yesterday offered me a second remake. Will advise when I receive it.

 

post #29 of 47

I ordered an Essential Blue Wool Suit with vest on Nov 10 and received it Nov 25 in Rochester NY.  This was my first order from Harrysuits and I was quite impressed with their communication which confirmed some sizes that they thought were "not normal" (I am a small guy).  I replied saying some measurements such as chest, rise, shoulders, and waist could be increased by half inch if they felt measurements were too tight.  I got a very nice fitting suit with visible hand stitching and quality workmanship similar to a $1800 suit I own.  The suit was not perfect but very close to it. I immediately ordered another suit with the comments that the slim notch lapel was too slim, the pants hem fold was too big by 1/2", the zipper was a 1/2" too small and couple of the hand stitches around the collar were popping up.  Overall, I am very happy with the fit and finish and the issues above are relatively minor.  It is easy to tell that this is a tailored suit and some features like the working cuff buttons are cool.  I have a couple of off the rack suits in the same price range that fit me really well but this is more like my much more expensive bespoke suits which took me 3 times the time (with multiple fitting visits) and 5 times the price.  So overall I highly recommend Harrysuits and if you try it out, I suggest that you mention any potential concerns (from past experiences) when placing the order.  It seems like these guys don't use pre-designed patterns and cut the patterns for your measurements, so by all means, be finicky about all the details when orderning.  I expect my next suit to be "perfect".

 

p.s.  The super 120s fabric is a bit on the finer side...more like 140s+; feels great but am worried about durability.  I have had some finer (140s and 180s)  fabrics that felt great but didn't last long (pants mostly) - I expect the Harrysuits super 120s suit to not be overly durable similar to finer fabric suits...but it sure feels great.

post #30 of 47

I just got one too. I got a $200 one (some sort of dark navy).

Customer service was A+. Pants didnt fit and they got me a new pair with my updated measurements in 2 weeks or so, free of charge.

 

I agree with BaconGrease, except I'd say material largely sucks. Liner is very cheap (I didn't go for the upgraded one). Cut and style aren't terrible, at best. Nothing is constructed well so it doesn't drape well. Collar and lapels feel like they have no support. 

 

In short, I'd say I got my $200 worth, but not a whole lot more. I'd strongly suggest springing for an Indochino suit unless you're looking for something really cheap.

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