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Charles Tyrwhitt - No Care For Customers

post #1 of 60
Thread Starter 
removed
Edited by texasmade10 - 3/26/12 at 3:51pm
post #2 of 60
Quote:
Originally Posted by texasmade10 View Post

I thought this was crazy. If the system allowed me to order these items, the company should stand by their mistake.

Ah, but the system did catch it, or you would have 8 shirts right?

I get your frustration but I read it as a one per household thing too. I am surprised they didn't honour that though.
post #3 of 60
Thread Starter 
removed
Edited by texasmade10 - 3/26/12 at 3:54pm
post #4 of 60
Did the email say anything about one per customer? Or something about reading terms and conditions?
post #5 of 60
Frankly mistakes happen. Let it go...
post #6 of 60
There was an offer for a set price for one shirt and one tie, so you placed 8 separate orders? And now you're peeved because the company caught on to you?
post #7 of 60
I think you're an entitled douchebag. Would you go into a brick and mortar store and do the same thing if the offer was 1 per customer?
post #8 of 60
It's okay, you're not missing out on much anyway.
post #9 of 60
Quote:
Originally Posted by rathebaindc View Post

I think you're an entitled douchebag. Would you go into a brick and mortar store and do the same thing if the offer was 1 per customer?

Heh, that is actually what I was thinking but I was trying to be polite.
post #10 of 60
Quote:
Originally Posted by texasmade10 View Post

Once I found out this was for real I spent about an hour or two reordering 8 shirts and ties.

Wow. How dare they not honor your chicanery? You should seek legal counsel.
post #11 of 60
so, basically you tried to abuse the system and didn't get away with it. You were expecting to get something you didn't really deserve and now you're mad because it didn't turn out...


you should be mad at yourself for not being a more honest person.



I'll get off the the high horse now.
(forward me the email please?! j/k)
post #12 of 60
Vanda Fine Clothing is selling Big Ben for $8,000. I paid and the order went through, but Big Ben hasn't arrived yet. I'm pretty pissed.
post #13 of 60

Now I'm pissed too !!  just tried to buy Big Ben for $8,000 but the website now has it listed at $10,000 - WTF ?

 

I'm never ever buying off the internet again

 

post #14 of 60

I've placed several orders, and I've been very happy with the service.  Returns are easy, no questions asked.  I had a tie which started to pill, after the return window expired.  They sent a replacement before I returned the defective item.  Again no questions asked.  I would order again without hesitation.

 

That being said, this sounds like a teaser promotion to get you to try their product.  So I'm not surprised there are some limits on quantities.  Charles Trywhitt is great choice for OTR rack shirts, ties, and accessories.  I hope you can look past this incident.

post #15 of 60

There was never any promotion for $25 for a shirt and free tie.  There were two separate promotions, one was $15 off a shirt and another for a shirt and free tie for $40.  They were never meant to stack.  Someone found a way to get both promotions at once using doing a browser trick.  This was dishonest.  I should know, I tried to get in on it myself.  I was actually relieved when the order was canceled.

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