Edited by texasmade10 - 3/26/12 at 3:51pm
Charles Tyrwhitt - No Care For Customers
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Ah, but the system did catch it, or you would have 8 shirts right?
I get your frustration but I read it as a one per household thing too. I am surprised they didn't honour that though.
you should be mad at yourself for not being a more honest person.
I'll get off the the high horse now.
(forward me the email please?! j/k)
I've placed several orders, and I've been very happy with the service. Returns are easy, no questions asked. I had a tie which started to pill, after the return window expired. They sent a replacement before I returned the defective item. Again no questions asked. I would order again without hesitation.
That being said, this sounds like a teaser promotion to get you to try their product. So I'm not surprised there are some limits on quantities. Charles Trywhitt is great choice for OTR rack shirts, ties, and accessories. I hope you can look past this incident.
There was never any promotion for $25 for a shirt and free tie. There were two separate promotions, one was $15 off a shirt and another for a shirt and free tie for $40. They were never meant to stack. Someone found a way to get both promotions at once using doing a browser trick. This was dishonest. I should know, I tried to get in on it myself. I was actually relieved when the order was canceled.