if you're not satisfied just ask for a refund or replacement.
Received unacceptable Herring Shoes - No email response :@ - Page 2
My advice to new internet drama queens. Stop making so much noise and accusations before trying to resolve the issues with the seller. Internet is a powerful media, it takes little effort to damage somebody's reputation and takes a lot to recover.
My experience with Herring is nothing but spectacular. Decent price, fast shipping and great customer service. Shoes are handmade and sometimes few duds slips by QC checks.
I'm going to second this - it takes little to damage perceptions of a company,particularly on a place like here - my Herring Shakespeares arrived quickly and the emails I sent to them before buying were answered politely and quickly. I will order shoes from them again. The quality was perfect on mine I must say and I've had no issues with the shoes at all.
You only waited 3.5 days for an email back? I've waited several weeks from some companies and thought nothing of it. I'm glad they did reach a 'compromise' with you though - would you mind telling us what that was?