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Grenson Refurbishing: Still done in Northampton?

SuitedDx

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There has been much discussion about the new Grenson lines being produced in India. What I am curious about is if they still refurbish in the factory in Northampton or the refurbishing is also outsourced overseas.

Anyone know?
 

SuitedDx

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I contacted Grenson directly, received responses immediately (within a day), and got both good and not-so-good news. The good news is that the repair program is still done at the Northampton factory. The no-so-good news is that the repair for ANY shoe/boot is a flat 95 pounds. This may be fine for the lower end lines (i.e., Rushden) or their newer models; however, I am hesitant to think that 'Masterpiece' quality materials (i.e., leather soles) will be used in the repair (assuming the sole quality of the 'Masterpiece' lines are better than those of the Rushden or other lines).
 

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