Ebay noob question

How long should I give a buyer to make payment before I make a second chance offering? The auction ended on the 26th, and I haven't heard a peep from the winner. I've sent two invoices and messaged him once.

After 10 days I consider all bets to be off.

I would warn him. 'Pay in 24 hours or I relist'. Check with ebay to make sure you're doing it rite.

I would open an unpaid item case (can only be done after 4 days). Then the case will be open for another 4 days before you can close it.



theyare said:

I would open an unpaid item case (can only be done after 4 days). Then the case will be open for another 4 days before you can close it.

Click to expand...

I agree, absolutely correct protocol and perfectly applicable in the days when buyers and sellers could neg each other. Now in the buyer dominated world of eBay, he could retaliate with negative feedback and seller could do nothing about it. I would just second chance offer it and if it works out with the other buyer, he would only be a buck or two short of the total.

Quote:

theyare said:

I would open an unpaid item case (can only be done after 4 days). Then the case will be open for another 4 days before you can close it.

Click to expand...

This. Also, check to see if you have a second chance offer available like Mr. Klobber said.

7 days, move on. State that in your auction terms though.

theyare said:

I would open an unpaid item case (can only be done after 4 days). Then the case will be open for another 4 days before you can close it.

Click to expand...

+1...I sell a lot on ebay and this is the procedure I use. But I must say that I've been fortunate...this problem has not been a particular problem.

I never understood why some people can't pay the items immediately (within 24 hrs of auction ending). If they can't pay, why bid in the first place?

Yeah I've been hit with a pretty high number. One guy was nice enough to say he couldn't pay but I hate the ones that ask questions and talk before hand, win the auction and then disappear

after 2 invoices and a message with no response I think it's time for 2nd chance offer. Yeah I hate how you can't neg buyers anymore. Now people just bid on a bunch of stuff and if they check in later to see that they won, they think about it then pay for the ones they really want, and just ignore the ones they impulse bidded on.
Sure you get free relist, but subsequent relists don't mean ****, cause some of the bidders who lost and woulda paid move on or won't see the new listing. I haven't had someone accept a 2nd chance offer, probably because the price was at the top of their range and they probably think you colluded with someone to shill bid your stuff up to get the max gain. The other thing that annoys me is the time it takes to get rid of stuff. Say you do a 7 day listing Monday night, 1 week later it sells, if you wait 7 days for the asshole to not pay and relist it, by the time your auction ends the 2nd time around it's been 3 weeks

To those who don't go through the whole process of opening an unpaid items case and seeing it through before offering a second chance offer to someone else:

What happens if the second chance offer is accepted and then out of the blue the original buyer shows up and pays? You would still be on the hook to the original buyer, no? Thus opening yourself up to an easy neg. feedback?



theyare said:

To those who don't go through the whole process of opening an unpaid items case and seeing it through before offering a second chance offer to someone else:
What happens if the second chance offer is accepted and then out of the blue the original buyer shows up and pays? You would still be on the hook to the original buyer, no? Thus opening yourself up to an easy neg. feedback?

Click to expand...

Ive had this happen -

When sending a second chance, I message the buyer saying that the original buyer still has xxx amount of days to pay, but I am offering it to you preemptively. If the SCO takes it first, and its clearly noted in the auction terms that payment from the original buyer has xxx days to pay, I simply refund the original buyers money and refer them back to those terms.

Also - if the guys never pays - make sure others know about it -

http://www.styleforum.net/t/279161/the-official-sf-ebay-black-list

I am on my second day of waiting for payment for something.... I send an invoice within 15 minutes of the auction ending. Hope they pay