I have been off of Styleforum for a while - all work and no play (makes Nan a sad boy)
That said, wow I wish I had been keeping up here. If anyone has any issues that they need resolved or our customer service isn't cutting it,
please feel very free to PM me or email me: nan at everlane.
The way we get better at this is through user feedback, and styleforum keeps us honest.
Just got the new OCBD in smoke, size M.
To say that I am disappointed would be an understatement.
I don't want to even imagine how bad the originals were.
This would fit... if I wore a sweater underneath.
It fits like a cereal box would on a toddler.
Now it may be just me... but I am about 5'8-5'9, 155-160lb, 38-40 chest.
For me, overall length is too long, sleeves are too long, sleeves are too puffy/wide, and just felt BOXY in general.
I am actually going to wake up early tomorrow just so I can return this thing faster.
Hey, sorry the shirt didn't fit - did you end up getting a replacement or did you just return it? I am 6 ft, 160lbs and I wear a small, so I think that would fit you.
Hey guys, the reason we need the photos so our production guys can document the issues we come across and fix them if it indicates a problem on the line. I hope the interactions with our customer service folks have been friendly, if you are unhappy with the resolution, PM me and I would be happy to solve your problem and make changes to our process to make it better in the future.
We are addressing many of the shortfalls in our returns process - we are in the middle of redesigning the logistics and tech stack for that.