Would have shared this in the official sales thread but Mr. P deserves a third thread. I'm simply blown away by the level of service that Mr. P U.S.A provides; high level of packaging, the timeliness of shipment, and responsiveness of the CS. Even the free pocket square was a nice touch.
Just today I received an email from CS informing me that a shoe box from a shoe order was damaged and that they would replace the box with another shoe box. I was a little confused as to why they would take the time to write but its great C.S and attention to detail, something that most large e-tailers lack. Its this kind of service that’s helped Mr. P distinguish itself from the others. Admittedly, ive only purchased a single non-sale (everything else has been 50% or more) but I wouldn’t feel bad dropping full retail just to support this company.
Just hope they can sustain this level of service. Mr. P FTW!
Edited by NAMOR - 5/3/12 at 1:52pm
Just today I received an email from CS informing me that a shoe box from a shoe order was damaged and that they would replace the box with another shoe box. I was a little confused as to why they would take the time to write but its great C.S and attention to detail, something that most large e-tailers lack. Its this kind of service that’s helped Mr. P distinguish itself from the others. Admittedly, ive only purchased a single non-sale (everything else has been 50% or more) but I wouldn’t feel bad dropping full retail just to support this company.
Just hope they can sustain this level of service. Mr. P FTW!
Edited by NAMOR - 5/3/12 at 1:52pm
![icon_gu_b_slayer[1].gif](http://files.styleforum.net/images/smilies/icon_gu_b_slayer%5B1%5D.gif){kind=icon}
I bought more than 100 items from porter. Have no problem at all. 
![lol8[1].gif](http://files.styleforum.net/images/smilies/lol8%5B1%5D.gif)
