NAMOR
Stylish Dinosaur
- Joined
- Sep 3, 2010
- Messages
- 20,430
- Reaction score
- 3,488
Would have shared this in the official sales thread but Mr. P deserves a third thread. I'm simply blown away by the level of service that Mr. P U.S.A provides; high level of packaging, the timeliness of shipment, and responsiveness of the CS. Even the free pocket square was a nice touch.
Just today I received an email from CS informing me that a shoe box from a shoe order was damaged and that they would replace the box with another shoe box. I was a little confused as to why they would take the time to write but its great C.S and attention to detail, something that most large e-tailers lack. Its this kind of service that’s helped Mr. P distinguish itself from the others. Admittedly, ive only purchased a single non-sale (everything else has been 50% or more) but I wouldn’t feel bad dropping full retail just to support this company.
Just hope they can sustain this level of service. Mr. P FTW!
Just today I received an email from CS informing me that a shoe box from a shoe order was damaged and that they would replace the box with another shoe box. I was a little confused as to why they would take the time to write but its great C.S and attention to detail, something that most large e-tailers lack. Its this kind of service that’s helped Mr. P distinguish itself from the others. Admittedly, ive only purchased a single non-sale (everything else has been 50% or more) but I wouldn’t feel bad dropping full retail just to support this company.
Just hope they can sustain this level of service. Mr. P FTW!
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