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Anyone happy with itailor.com? - Page 4

post #46 of 51

I have been ordering shirts from iTailor.com for nearly 4 years, and have been very happy with each and every shirt they have sent me.  I started to order shirts because I have an issue buying shirts from UK stores or online because of an 17.5 inch neck but short body, and I have never been disappointed with any iTailor product - I have even bought shoes from them for my wedding and they were amazing! very comfortable and just what I wanted - the photographer even took photos of just my shoes!
The guide for measuring yourself to ensure the best fit couldn't be any easier, and the material quality of the shirts is excellent - they iron well, wash well, keeping their shape just right, and to be honest, I can't see why anyone would buy a shirt from Next or similar without trying iTailor for a shirt or two.  The options to customize so many aspects of the shirts means you're sure to stand out from the crowd - I've had plenty of positive feedback from clients and colleagues at work as to the look and fit of the shirts - I order nearly one shirt every month to keep my wardrobe fresh - their value and quality is excellent - and I have tried another online shirt company and wasn't anywhere near as impressed as I have been with iTailor - and this other company was WAY more expensive.  I will continue to be a customer of iTailor as long as they keep doing what they're doing - making awesome shirts at great prices.

post #47 of 51

I think that the

Originally Posted by Pader View Post

I have just written a lengthy description of my experience with iTailor on my website (I promise you that this is not spam).  If you are interested it is www.browns-gas.info.  You really aught to read it if you are tempted to use itailor.

I think that the lesson to be learned from your experience is that you simply don't have the same level of protection when you use PayPal that you get when you use your credit card.


I once had a vendor intentionally send me a wrong size because he was out of the size that I had ordered. Because I paid with PayPal I ended up having to pay for the return shipping, which is absolute BS when someone intentionally sends you a wrong item.

post #48 of 51

I also just ordered some custom shoes, and will try to report back with my experience with itailor.com.


So far, I can tell you. I first took the measurements on my own and submitted them.

itailor's customer service team contacted me via email to say, they do not think that it is possible for the the measurements I submitted to be accurate based off my selected US 12 foot size, but I have weird feet lol, but they listed the instructions and asked me to remeasure, I had my mom help me this time, and the measurements indeed were off by a few centimeters, I was trying to do it on my own to save time and hassle, but it truly is important to have help when measuring, even for shoes. 


I thanked them for reaching out to me and sent them the updated measurements, they replied that same evening saying, the will send my measurements to their craftsmen, and would begin creating the shoes.


Shoes take 6-8 weeks to get, so I have awhile to wait, but I hope that they fit well and are awesome.


Overall I was impressed with their customer service.


Also the shoes were on a 50% off Sale, So I paid $88.50 including shipping. So if they do happen to not fit, I didn't spend $100's thank goodness, but, if they completely don't fit, I doubt I will be shopping with itailor again, I took super accurate measurements the second time and double checked them.

post #49 of 51

I would not recommend using itailor. The idea is great, but when i received two substandard shirts - both marked, one with colours that clearly didn't match as shown, one with the collar too large so it bent up on the collar bone - i have had no useful response. they asked for photo's which i sent over, then sent again at their request, plus at least five other emails asking for a response, but nothing. So don't waste your money - they are a good price, but if you get nothing wearable out of it, that good price becomes a rip off. 

post #50 of 51

I am absolutely bewildered by the fact that the last 2 dozen comments were made by posters with only 1 post count.... Does anyone else on SF finds this to be somewhat interesting - if not problematic?

post #51 of 51

If i understand correctly you are saying that i have only posted once? This is not something I would normally do, but i've felt so frustrated and somehow the question about itailor popped into my inbox. I don't want others to spend good money on rubbish, hence feeling driven to write. So it is real, I'm just not a regular 

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