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The official SF eBay Black List - Page 4

post #46 of 165
Quote:
Originally Posted by Bounder View Post


It's a standard international shipping term (aka Incoterm, not to be confused with Incotex.) Basically it means that the seller has the responsibility to deliver the goods to the carrier, freight pre-paid. Once the seller has delivered the goods to the carrier, the risk of loss shifts to the buyer.
http://www.worldclassshipping.com/incoterm_cpt.html
To put it simply, if you were shipping goods CPT, all you would have to prove is that you delivered the goods to the carrier (Postal Service, UPS, etc.). Anything after that e.g., loss or damage in transit, would be the buyer's problem.


...which doesn't stop the buyer from invoking eBay Buyer Protection which allows them to claim for goods not received, damaged goods or "item significantly not as described." eBay doesn't allow a seller to merely prove delivery to the carrier. If the item you're shipping is worth 249.99 or less and you want your ass covered, you'd better have a tracking number that proves delivery to the buyer's confirmed payment address. $250.00 or above, a signature that proves delivery to the buyer or someone at the buyer's delivery address/carrier pickup. Any less than that and you aren't covered by Seller Protection policy.

post #47 of 165
Quote:
Originally Posted by hyt123 View Post



...which doesn't stop the buyer from invoking eBay Buyer Protection which allows them to claim for goods not received, damaged goods or "item significantly not as described." eBay doesn't allow a seller to merely prove delivery to the carrier. If the item you're shipping is worth 249.99 or less and you want your ass covered, you'd better have a tracking number that proves delivery to the buyer's confirmed payment address. $250.00 or above, a signature that proves delivery to the buyer or someone at the buyer's delivery address/carrier pickup. Any less than that and you aren't covered by Seller Protection policy.

Not 100% true. I sold a pair of boots for like $200 somewhere in the US. I shipped, signed for, all good. 1 month later I get an email from the buyer saying she got the boots and they are soaked in water and all stained. Duh, they weren't when they left me. So like a dick I forgot to put insurance on the package. I write her and ask her why it took her a month to let me know about this ("traveling"). Hmmm. OK. So I say fine fukk it, send them back and let me look. She says its too expensive to send them back to me. I tell her its $10 from PA-NY and if she wanted anything, she had to send them back first. She kept hemming and hawing, and finally just opened a SNAD dispute.

Im thinking I'm screwed, but putting all the pieces in the puzzle together, I realize she is not in the USA. So I google the address where I sent the boots to in the first place - and wouldn't you know it - its a freight forwarding service that sends things to Europe. I call ebay, tell them to google the address where I sent the boots too, and in 5m, the case was closed in my favor. My rep said that the sellers responsibility is getting it to the address on the payment safely, and if there was a problem, it should have been communicated then.

Keep that in mind.
post #48 of 165
Quote:
Originally Posted by SpooPoker View Post


Not 100% true. I sold a pair of boots for like $200 somewhere in the US. I shipped, signed for, all good. 1 month later I get an email from the buyer saying she got the boots and they are soaked in water and all stained. Duh, they weren't when they left me. So like a dick I forgot to put insurance on the package. I write her and ask her why it took her a month to let me know about this ("traveling"). Hmmm. OK. So I say fine fukk it, send them back and let me look. She says its too expensive to send them back to me. I tell her its $10 from PA-NY and if she wanted anything, she had to send them back first. She kept hemming and hawing, and finally just opened a SNAD dispute.
Im thinking I'm screwed, but putting all the pieces in the puzzle together, I realize she is not in the USA. So I google the address where I sent the boots to in the first place - and wouldn't you know it - its a freight forwarding service that sends things to Europe. I call ebay, tell them to google the address where I sent the boots too, and in 5m, the case was closed in my favor.


 


lolwat?

 

Your buyer admitted they got the item already (by opening SNAD, which absolutely nothing can stop them from doing as long as they are within timeframe limits), so delivery is a moot point. Your case has more to do with attempted abuse of Buyer Protection Policy than shipping and delivery (which you said was to the payment address anyway so again a moot point).

 

As you found out, in order to get a refund the buyer generally has to send the item back. In some cases, especially with smaller ticket items eBay will sometimes reimburse the buyer without requiring that they send it back but it's rare. This happened to a $10 watch buckle I sold once (long story there, probably best for a different thread). Not gonna happen with a pair of $200 boots, especially a month later. This is why the case got decided in your favor, not because of any inaccuracy in what I said about shipping to the confirmed payment address and having the tracking/signature (depending on item value) to prove it. You were protected because it was clear from the facts that this buyer was trying to steal from you.

 

Quote:
My rep said that the sellers responsibility is getting it to the address on the payment safely

 

So we agree then.


Edited by hyt123 - 3/21/12 at 7:44am
post #49 of 165

When are you writing your book?? It will be an all time best seller. I want a signed copy blush.gif

 

Quote:

Originally Posted by SpooPoker View Post

Not 100% true. I sold a pair of boots for like $200 somewhere in the US. I shipped, signed for, all good. 1 month later I get an email from the buyer saying she got the boots and they are soaked in water and all stained. Duh, they weren't when they left me. So like a dick I forgot to put insurance on the package. I write her and ask her why it took her a month to let me know about this ("traveling"). Hmmm. OK. So I say fine fukk it, send them back and let me look. She says its too expensive to send them back to me. I tell her its $10 from PA-NY and if she wanted anything, she had to send them back first. She kept hemming and hawing, and finally just opened a SNAD dispute.
Im thinking I'm screwed, but putting all the pieces in the puzzle together, I realize she is not in the USA. So I google the address where I sent the boots to in the first place - and wouldn't you know it - its a freight forwarding service that sends things to Europe. I call ebay, tell them to google the address where I sent the boots too, and in 5m, the case was closed in my favor. My rep said that the sellers responsibility is getting it to the address on the payment safely, and if there was a problem, it should have been communicated then.
Keep that in mind.

 

post #50 of 165
Quote:
Originally Posted by davesmith View Post

When are you writing your book?? It will be an all time best seller. I want a signed copy blush.gif

Quote:

I really should. Let me wait for the certified letter to come in from the guy who CC's his lawyer on every response he makes to me about a suit that doesn't fit him.

Im not kidding.
post #51 of 165
Quote:
Originally Posted by SpooPoker View Post

I really should. Let me wait for the certified letter to come in from the guy who CC's his lawyer on every response he makes to me about a suit that doesn't fit him.
Im not kidding.

what. the. fuck.
post #52 of 165
Quote:
Originally Posted by jrd617 View Post

what. the. fuck.

Yeah, no shit. I don't even want to include that story in the book.
post #53 of 165
Thread Starter 
Quote:
Originally Posted by SpooPoker View Post

I really should. Let me wait for the certified letter to come in from the guy who CC's his lawyer on every response he makes to me about a suit that doesn't fit him.
Im not kidding.


lol8[1].gif

 

post #54 of 165
Quote:
Originally Posted by SpooPoker View Post

Yeah, no shit. I don't even want to include that story in the book.

THISGONBGUD.gif
post #55 of 165
Quote:
Originally Posted by SpooPoker View Post

I really should. Let me wait for the certified letter to come in from the guy who CC's his lawyer on every response he makes to me about a suit that doesn't fit him.
Im not kidding.

Why do people think they can return an item if they don't know their own measurements?

Care to share details? Is his only claim that it doesn't fit him, so he wants to return it?
post #56 of 165
Quote:
Originally Posted by Achilles_ View Post

Why do people think they can return an item if they don't know their own measurements?
Care to share details? Is his only claim that it doesn't fit him, so he wants to return it?

Honestly, I really don't. Its so much more bizarre and complex than that, its not even something I want to joke about in "public". Just know that I have dealt with the strangest people that have ever connected to the internet.
post #57 of 165
Quote:
Originally Posted by jrd617 View Post

THISGONBGUD.gif

#1). Picture quoted for awesomeness. I'm so proud my Google search turned this up.

#2). Still waiting for this story lurker[1].gif
post #58 of 165
Quote:
Originally Posted by SpooPoker View Post

Honestly, I really don't. Its so much more bizarre and complex than that, its not even something I want to joke about in "public". Just know that I have dealt with the strangest people that have ever connected to the internet.

I would buy this book people are talking about. Seriously, has anything like that been made before?
post #59 of 165
Quote:
Originally Posted by Achilles_ View Post

I would buy this book people are talking about. Seriously, has anything like that been made before?

About eBay problems and escapades? No - the closest was the guy who wrote "Bringing home the Birkin", which I hate to admit, I actually liked.
http://www.bringinghomethebirkin.com/
post #60 of 165
..
Edited by HomerJ - 4/30/12 at 1:04pm
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