Originally Posted by Augustus Haynes
I'll show you a better picture. That's a good point that you raise and something I can use in my correspondence with meermin.
Sorry about the quality, was taken on my phone.
That does looks very thin/poor quality though doesn't it?
If you poke at the white spot do you hit plastic?
Maybe try putting some water on it does it discolor like leather? Or does it stay the same color?
If you are hitting plastic that is some very thin leather which could be more meermins fault.
It does however look like a scratch from you rubbing/scratching your foot against something. Which would really be your fault.
In which case buy some leather glue *(barge rubber cement is really good) put just an small ammount on the flap and close it. And do not worry about it. Condition an polish it as usual.
Your only hope is if they agree that the leather was way too thin and as a result broke. On the webpage they say leather is 1.3-1.5 mm thick(classic line black). So try measuring it
Also to help with knowing how thick different leathers look:
This pic not to scale see link above :
Edited by leetpuma - 3/15/14 at 7:09pm