My first Meermin purchase was super easy. I placed an order on Tuesday 9th and received on the Wednesday 16th. This was shipping to the UK. I did initially try and discuss an MTO with Pepe, email replies were a little sporadic, but having thought I should probably try and get a last dialled in I placed an order for 2 pairs of Classics an 8 & 8.5. I checked available stock levels with Luisa and have always receive a reply in 24 hours. Once order was placed, invoices were sent through promptly, even Sandro reared his head for this portion of the order! I wanted to change the delivery address post order, both Luisa and Sandro confirmed this had been updated and the UPS link duely arrived.
Shoes are great value, suede is nice and consistent, the nap doesn't all run perfectly one way & one pair had a tiny knick in the binding but this was directly underneath a lace so I don't see any cause for complaint. I wore the 8's today and they are a bit of a squeeze so I've switched to the 8.5's. I like bit a roomy shoe. 8's now on EBay.
On the whole I've had a really easy buying experience - Luisa's English is much better than my Spanish but I did find myself sometimes having to ask a question twice to get an answer. But if she'd asked me to write to her in Spanish I'd be lost so an extra email, and a bit of patience, is worth it.