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Meermin Mallorca Shoes - Page 435

post #6511 of 11329
Quote:
Originally Posted by chogall View Post

 

I confirmed mine do this, too. Just for the record.

post #6512 of 11329
Quote:
Originally Posted by MarioImpemba View Post

I confirmed mine do this, too. Just for the record.

Me too.

They sent me a password, which was my first name, but that didn't work either.

Is this for the boots?
post #6513 of 11329

^Same for me.  I contacted them and they are looking into it.  I'm not too worried about it though.

post #6514 of 11329
Quote:
Originally Posted by MarioImpemba View Post

I got this in my inbox:

Meermin Order #3121 Status Changed 



Meermin informs you that your order has been updated.


Please check it at your Personal Area at out Website. 





Thank you very much for your confidence.


 


 


Tried to register. Said email was already in system. Clicked forgot password. Get an email that has a blank for password. Can't login like that. *shrug* Lol.


 


I'll just wait for my invoice and not worry about it I guess.


Quote:
Originally Posted by gyasih View Post

Me too.

They sent me a password, which was my first name, but that didn't work either.

Is this for the boots?

Quote:
Originally Posted by burghler View Post

^Same for me.  I contacted them and they are looking into it.  I'm not too worried about it though.

Its for the boots. Just says order entered into system. Patience gents!
post #6515 of 11329
Quote:
Originally Posted by konda View Post


Quite strong words. It is no G&G or EG but still I'd not agree 100%

 

Carmina has no brand defining last/designs compare to Alden Indy Boots/LWB, AE PA/FA/Strain, C&J 337, G&G SJII, EG dover/galway, JL Philips II/City II/William/Lopez, Vass budapest/F/U, etc. Even the Italian guys are known either for Norwegian Sewn/blake/rapid construction or those patinas.

 

Neither does Meermin.

 

IMO, that's why you see so many MTO by Carmina (and to a much lesser degree Meermin) by different retailers, of the retailers' own design/imagination.  They are more ODM.

 

p.s., not saying that they don't make great shoes or beautiful shoes


Edited by chogall - 6/18/13 at 4:35pm
post #6516 of 11329
Quote:
Originally Posted by chogall View Post

http://www.theshoesnobblog.com/2013/06/leather-quality-how-it-varies.html

I found this to be a good insight into leather quality for the unitiated. All my leather shoes (AS, Trickers) do this - clearly I haven't 'spent enough' to get top quality leather. But also as the article suggests this is one of the areas that a shoe maker can use a lower quality leather and 'get away with it'.

post #6517 of 11329
I got a very unpleasant surprise from UPS on my latest order. Whilst the US duty import rate is about 8%, UPS now request me to pay a brokerage fee which represents a whopping 43% add-on to what I have already paid Meermin for the shoes. So for an order of $424, I will now have to pay an additional $180 (of which only about $40 is US duty fees). Just to be clear, this add-on does not include the €35 shipping fee that I paid when I initially made my order on the Meermin website.

Whilst this has not happened for previous orders, I have only myself to blame for not researching this properly. It is however IMO nothing but daylight robbery from UPS. I suppose they do it simply because they can. It has however taught me a valuable lesson in that I will never again order anything online where the goods will be imported into the US by UPS (Fedex are probably the same).

I also think that if Meermin really care about their customers - they should be upfront with this when you make the order (ie that you will be charged massive brokerage fees on top of duty and sales tax), so you at least can take that into account when making the order. They may also consider other means of shipping, which limits the extra fees to duty and sales tax. And if they still want to use UPS - UPS does offer shipping options where brokerage fees are included, which IMO would be a lot more transparent towards the customer.
post #6518 of 11329
Quote:
Originally Posted by martinsth View Post

I got a very unpleasant surprise from UPS on my latest order. Whilst the US duty import rate is about 8%, UPS now request me to pay a brokerage fee which represents a whopping 43% add-on to what I have already paid Meermin for the shoes. So for an order of $424, I will now have to pay an additional $180 (of which only about $40 is US duty fees). Just to be clear, this add-on does not include the €35 shipping fee that I paid when I initially made my order on the Meermin website.

Whilst this has not happened for previous orders, I have only myself to blame for not researching this properly. It is however IMO nothing but daylight robbery from UPS. I suppose they do it simply because they can. It has however taught me a valuable lesson in that I will never again order anything online where the goods will be imported into the US by UPS (Fedex are probably the same).

I also think that if Meermin really care about their customers - they should really be upfront with this when you make the order (ie that you will be charged massive brokerage fees on top of duty and sales tax), so you at least can take that into account when making the order. They may also consider other means of shipping, which limits the extra fees to duty and sales tax. And if they still want to use UPS - UPS does offer shipping options where brokerage fees are included, which IMO would be a lot more transparent towards the customer.

 

Check out the past few pages of this thread.  The same thing happened to another poster, who contacted UPS to find out the reason why.  He was told it was an error on Meermin's part that involved putting down the wrong code for the shoes.

post #6519 of 11329
Quote:
Originally Posted by MarioImpemba View Post

I confirmed mine do this, too. Just for the record.
What does the Japanese say?
post #6520 of 11329
The people working on the larger MTO's should really work with Meermin to minimize the situations with the duties.
post #6521 of 11329
Quote:
Originally Posted by martinsth View Post

I got a very unpleasant surprise from UPS on my latest order. Whilst the US duty import rate is about 8%, UPS now request me to pay a brokerage fee which represents a whopping 43% add-on to what I have already paid Meermin for the shoes. So for an order of $424, I will now have to pay an additional $180 (of which only about $40 is US duty fees). Just to be clear, this add-on does not include the €35 shipping fee that I paid when I initially made my order on the Meermin website.

Whilst this has not happened for previous orders, I have only myself to blame for not researching this properly. It is however IMO nothing but daylight robbery from UPS. I suppose they do it simply because they can. It has however taught me a valuable lesson in that I will never again order anything online where the goods will be imported into the US by UPS (Fedex are probably the same).

I also think that if Meermin really care about their customers - they should be upfront with this when you make the order (ie that you will be charged massive brokerage fees on top of duty and sales tax), so you at least can take that into account when making the order. They may also consider other means of shipping, which limits the extra fees to duty and sales tax. And if they still want to use UPS - UPS does offer shipping options where brokerage fees are included, which IMO would be a lot more transparent towards the customer.

I believe you can also do something about this on the US end -- this is a UPS fee for acting as a broker to get the goods through customs for you. I believe there is some way to decline this "service" and do it yourself. Might lead to more hassle but if you can avoid hundreds in fees it may be worthwhile. I've been hit by it a few times (only small amounts) and it seems kind of slimy. One time I bought something, received it with no fees, sent it back for an exchange, and when it came back again UPS hit me with the fee. Neither the delivery guy, nor anyone who he could get on the phone could tell me what I was actually paying for, but nonetheless required me to give them a cheque before they would leave me the package.
post #6522 of 11329
I've emailed Pepe re the UPS charges. Will let you know what he comes back with
post #6523 of 11329
Maybe you could have them send out as samples with $100 value to avoid some uncertainties with custom.
post #6524 of 11329
Quote:
Originally Posted by chogall View Post

Maybe you could have them send out as samples with $100 value to avoid some uncertainties with custom.
The boots don't ship for around 3 months so hopefully the issue will be resolved by then.
post #6525 of 11329
Quote:
Originally Posted by New Shoes1 View Post

Check out the past few pages of this thread.  The same thing happened to another poster, who contacted UPS to find out the reason why.  He was told it was an error on Meermin's part that involved putting down the wrong code for the shoes.

I have tried to speak to UPS, but I just got fed up with being connected to an endless number of people where none could even remotely explain the basis for this charge. I simply don't have the time or the energy to fight this, so I bit the bullet and paid up. Depending on how Meermin will handle this, I'll decide on whether I will consider making future orders or not.
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