Originally Posted by zbromer It's just not uncommon. This isnt a good thing, but it's part of the custom process for shoes, for clothes, for furniture, for homes. I've had tailors make things incorrectly. When it matters, I say something and, generally, they make things right. If it's inconsequential to me, I let it pass. C'est la vie.
Bespoke is different. Fits taking a long time to get right etc., sometimes it takes a lot of adjustment, and sometimes it's just never going to be right. I get that. And with MTO or even RTW, there are going to be tiny blemishes and mistakes here and there. But if you have a piece of paper on it that says "make this in blue" and you make it in red, without a word to the customer, that's at best sloppy, and at worst, contemptuous to the people who make your living.
Anyway, sorry to put a downer - I'm glad it wasn't a big deal for you and hope your shoes are great! Still want pics! :)