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Meermin Mallorca Shoes - Page 286

post #4276 of 11061
Quote:
Originally Posted by CanGren View Post

I'm trying to figure out how far along my order is as well. It was placed Jan 23rd and status changed to initiated on the 24th, but haven't heard anything back since. I've been trying to add shoe trees to my order but they've yet to reply to my emails.

I hope you have better luck than I'm having.  It took a full week to initiate my order and now another 20 days after the original 30.  I'm willing to give them some leeway as I know they're swamped but perhaps Pepe needs to slow down trying to market his brand and focus on production at this point.

post #4277 of 11061
Quote:
Originally Posted by blue2007 View Post

Any real life photos of those? LIGHT BROWN CALF Monks

http://meermin.es/ficha_articulo.php?id=1950

http://www.styleforum.net/g/a/394501/meermin-double-monk/

post #4278 of 11061
Quote:
Originally Posted by kcox68 View Post

I hope you have better luck than I'm having.  It took a full week to initiate my order and now another 20 days after the original 30.  I'm willing to give them some leeway as I know they're swamped but perhaps Pepe needs to slow down trying to market his brand and focus on production at this point.

Good news is I don't "need" them for another 5 weeks. Bad news is that if they don't come on time I might have to get a pair of black balmorals elsewhere. 

post #4279 of 11061

I am about to order a pair on the Ama last and another on the Rui last.  I wear a 8.5 E US.  Should a 7.5 Meermin size likely work?  If it matters, I am on the smaller size a 8.5 US.

post #4280 of 11061
Does anyone have pictures of a single monk strap in the New Rey last? I love tthe look of long/sleek single monk straps but know Meermin only makes them in the Ama and Hiro lasts. Has anyone custom made single straps in the New Rey?
post #4281 of 11061
Quote:
Originally Posted by CanGren View Post

Good news is I don't "need" them for another 5 weeks. Bad news is that if they don't come on time I might have to get a pair of black balmorals elsewhere. 

I would suggest keeping tabs on the order when the time gets near.  That way they know you expect them and have a need.  I've been emailing with Luisa today and the upshot is that they are going to replace my order for black oxfords with a very similar model that is reversed stitched and in stock.  She is also sending them express so that I have them in time for my trip next week.

 

They absolutely need to focus on expanding production while improving quality control (no easy task when much of the work is done half way around the world), but their customer service is tops.  I don't know how long I will have to wait for my double monks but at least I'll have one new pair soon so long as they're of acceptable quality.

post #4282 of 11061
Classic line dark brown double monks with sunken toe plates fresh from FedEx- very satisfied with these, none of the blemishes from the pair someone posted a few days back Will be ordering more.

A timeline for those interested-

Ordered 1/21
Received and paid invoice on 1/23
Shipped 2/5
FedEx us customs clearance delay 2/9-2/11
Received 2/12
post #4283 of 11061

Still waiting on a response from Pepe if it's possible to source Horween for a MTO, or if I can provide the leather myself. I'm sure there's a massive risk they'll mess up the shoe, but I'd rather take the risk and be happier with a prettier cordovan color vs a dull one.

post #4284 of 11061
^ why not go with Carmina then and saw yourself the headache and ultimately time and money
post #4285 of 11061
Quote:
Originally Posted by NAMOR View Post

^ why not go with Carmina then?

The 50% surcharge.

 

If I'm not mistaken, the Meermin MTO pdf that was passed around has cordovan shoes costing 320 - 420€ + 100 or 150€ MTO costs. At that price point it's still cheaper to get a custom shoe from Meermin in the cordovan color I want. 

 

Edit: (Required to pay VAT as well)

post #4286 of 11061

ordered 2 pair (1 size 8 1 size 9 ) 3rd of january....

 

been waiting since than.Appartently the size 8 is ready and the size 9 no... they did propose to me too the differenciated shipping which I appreciated but didn't mind as I've no hurry.

 

It seems to me too they got bit too popular in too little time. If I'll ever have the money I'll try Carmina ...Been looking on some used C&J and EG on ebay too, seems good value but dunno... Anyone has experience in buying used shoes?Doesn't it feel "weird" in some way? 

 

Maybe it's just me :-)

post #4287 of 11061

Update:

 

Pepe replied they'll been searching for a supplier for Horween shell, and they'd glad use whatever leather I provide for them.

post #4288 of 11061
Quote:
Originally Posted by Joshua Lee View Post

Update:

 

Pepe replied they'll been searching for a supplier for Horween shell, and they'd glad use whatever leather I provide for them.

 

Have they tried Horween in Chicago?

post #4289 of 11061
Quote:
Originally Posted by totolino85 View Post

ordered 2 pair (1 size 8 1 size 9 ) 3rd of january....

 

been waiting since than.Appartently the size 8 is ready and the size 9 no... they did propose to me too the differenciated shipping which I appreciated but didn't mind as I've no hurry.

 

It seems to me too they got bit too popular in too little time. If I'll ever have the money I'll try Carmina ...Been looking on some used C&J and EG on ebay too, seems good value but dunno... Anyone has experience in buying used shoes?Doesn't it feel "weird" in some way? 

 

Maybe it's just me :-)

I keep going back and forth on the merits of used shoes.  On the plus side, they're less expensive and as an environmentalist I like the idea that used shoes don't require manufacture so there's a savings in resources and pollution.  On the down side, wearing someone else's shoes seems similar to wearing they're underwear.  It's one of those things that just doesn't sit right with me.  I'll probably continue to buy new and try to make sure to get the most out of them.

 

As for Meermin, they seem to have the "too much of a good thing" problem.  They'll need to either ramp up production while improving quality control or become more adapt at managing customer expectations.  When a business says they'll deliver a product in 30 days, the customer will expect it in 30 days.  A day or two late won't be a problem but an extra month will be.  On the other hand, if they had written a little blurb about how the shoes were crafted to the finest specifications, blah, blah, blah, and not provided a timeline they couldn't meet, two months wouldn't be a problem.  Then if the shoes came after 30 days, we'd all be on line talking about how Meermin exceeds expectations and delivers ahead of schedule.

 

Too many businesses with good products can't seem to understand the basic rules of managing customer expectations.  I've had the same problems with a couple of other vendors I've found at SF.  They seem to have a great product but overpromise and then have to let people down.  I would have bought a couple pairs of shoes from a SF affiliate the other day but he never even bothered to return my email.  This company also sells suits, ties, and other apparel that I would gladly have considered.  Now, I don't feel like they want my custom.  Their loss as there are many places I can spend my money.  At least Luisa from Meermin showed very good customer service and bent over backward to make sure I was able to get at least one pair of shoes on time.  That level of service means they will continue to get my business.

post #4290 of 11061
Quote:
Originally Posted by kcox68 View Post

I keep going back and forth on the merits of used shoes.  On the plus side, they're less expensive and as an environmentalist I like the idea that used shoes don't require manufacture so there's a savings in resources and pollution.  On the down side, wearing someone else's shoes seems similar to wearing they're underwear.  It's one of those things that just doesn't sit right with me.  I'll probably continue to buy new and try to make sure to get the most out of them.

As for Meermin, they seem to have the "too much of a good thing" problem.  They'll need to either ramp up production while improving quality control or become more adapt at managing customer expectations.  When a business says they'll deliver a product in 30 days, the customer will expect it in 30 days.  A day or two late won't be a problem but an extra month will be.  On the other hand, if they had written a little blurb about how the shoes were crafted to the finest specifications, blah, blah, blah, and not provided a timeline they couldn't meet, two months wouldn't be a problem.  Then if the shoes came after 30 days, we'd all be on line talking about how Meermin exceeds expectations and delivers ahead of schedule.

Too many businesses with good products can't seem to understand the basic rules of managing customer expectations.  I've had the same problems with a couple of other vendors I've found at SF.  They seem to have a great product but overpromise and then have to let people down.  I would have bought a couple pairs of shoes from a SF affiliate the other day but he never even bothered to return my email.  This company also sells suits, ties, and other apparel that I would gladly have considered.  Now, I don't feel like they want my custom.  Their loss as there are many places I can spend my money.  At least Luisa from Meermin showed very good customer service and bent over backward to make sure I was able to get at least one pair of shoes on time.  That level of service means they will continue to get my business.

I wholeheartedly agree with you.

Don't forget that these guys have brick and mortar stores, and that is likely their first focus. The walk-in customers choose from existing inventory and inspect the shoes in person, so they avoid a lot of the issues they have with mail order. Seems like mail order is a stretch, plus they are adding custom on top of it, plus they are dealing with a demanding (as we should be) and sometimes fickle crowd here on SF.
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