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Meermin Mallorca Shoes - Page 264

post #3946 of 11409
Quote:
Originally Posted by Quadcammer View Post


did you actually read his post or are you just trolling?

The man has a legitimate issue. A little nick here and there is one thing, but different length toe caps and seriously unstraight stitching would result in a return for most of us. Yeah, he should have inspected closer before wear, but the company should at least fix the issue, no?

 

I'm thinking the issue could be clarified by better lighting. Looking at the picture provided, UnnamedPlayer might be struggling to notice any actual flaw. I mean, in that image, the curve described by Sergej isn't really perceptible.

 

Still, I'm of the opinion that such an issue, if objectively observed, would be considered a defect and that any customer should return any shoes that do not satisfy them.

 

Justification for Meermin's no-wear position could be two-fold, in that it reduces the amount of returns from those who simply dislike the shoe after wearing and it might allow them a market for factory seconds, similar to that of AE.

 

Nevertheless, sergej's complaints could have been handled more appropriately. He requested a replacement and appears to have advised them of the details before shipping. When a manufacturer agrees to replace a shoe that has been worn, they should stand by that, no matter if it conflicts with the company's general policy. An agreement is just that, an agreement.

 

(We are assuming that he is presenting the facts, rather than attempting to present himself in a manner that will garner more empathy.)

 

His story has not, however, discouraged me from placing an order with Meermin at some point.


Edited by TheSizzle - 1/11/13 at 11:23am
post #3947 of 11409
And now we wait!!!!
post #3948 of 11409
Quote:
Originally Posted by TheSizzle View Post

I'm thinking the issue could be clarified by better lighting. Looking at the picture provided, UnnamedPlayer might be struggling to notice any actual flaw. I mean, in that image, the curve described by Sergej isn't really perceptible.

Still, I'm of the opinion that such an issue, if objectively observed, would be considered a defect and that any customer should return any shoes that do not satisfy them.

One justification for Meermin's no-wear position could be two-fold, in that it reduces the amount of returns from those who simply dislike the shoe after wearing and it might allow them a market for factory seconds, similar to that of AE.

Nevertheless, sergej's complaints could have been handled more appropriately. He requested a replacement and appears to have advised them of the details before shipping. When a manufacturer agrees to replace a shoe that has been worn, they should stand by that, no matter if it conflicts with the company's general policy. An agreement is just that, an agreement.

(We are assuming that he is presenting the facts, rather than attempting to present himself in a manner that will garner more empathy.)

His story has not, however, discouraged me from placing an order with Meermin at some point.

nvm
post #3949 of 11409
Quote:
Originally Posted by Quadcammer View Post


nvm

I wasn't calling you out by the way. Looking at the pictures provided, I thought that I'd be plenty happy with them and wouldn't notice. I thought the difference looked like even less than the 5mm described.

post #3950 of 11409
Quote:
Originally Posted by TheSizzle View Post

I wasn't calling you out by the way. Looking at the pictures provided, I thought that I'd be plenty happy with them and wouldn't notice. I thought the difference looked like even less than the 5mm described.

oh no, no worries, I was about to point how I noticed the issues in the pics, but looking at them again, i'm not sure whether what I saw was correct, so I just abandoned ship.
post #3951 of 11409
Any updates on the MTO?
post #3952 of 11409
Quote:
Originally Posted by stevent View Post

Any updates on the MTO?
See post #3953 smile.gif
post #3953 of 11409

Are we waiting for updated invoices from Meermin for the MTO?

 

I got a first round PayPal invoice on December 29th but in this thread TerrorSquad mentioned getting a revised invoice with all my unique MTO details.

 

Has anyone received a second invoice?

post #3954 of 11409
Quote:
Originally Posted by UnnamedPlayer View Post

Are we waiting for updated invoices from Meermin for the MTO?

I got a first round PayPal invoice on December 29th but in this thread TerrorSquad mentioned getting a revised invoice with all my unique MTO details.

Has anyone received a second invoice?
No detailed invoice but the numbers added up with a reduced shipping charge so I just paid the first one and hope for the best. Terrorsquad seems to be on top of things. I've been in contact with Sandro about another matter and replies are taking 3-4 days so I suppose they're still pretty swamped.
post #3955 of 11409

Haven't receive updated invoices yet; haven't paid the first invoice of 290ish (vs. 270ish what some reported) since I am not getting trees.

post #3956 of 11409
The extra is the shipping charge I believe
post #3957 of 11409
Double post!
post #3958 of 11409
Quote:
Originally Posted by OzzyJones View Post


No detailed invoice but the numbers added up with a reduced shipping charge so I just paid the first one and hope for the best. Terrorsquad seems to be on top of things. I've been in contact with Sandro about another matter and replies are taking 3-4 days so I suppose they're still pretty swamped.

 

 

Quote:
Originally Posted by UnnamedPlayer View Post

Are we waiting for updated invoices from Meermin for the MTO?

 

I got a first round PayPal invoice on December 29th but in this thread TerrorSquad mentioned getting a revised invoice with all my unique MTO details.

 

Has anyone received a second invoice?

 

 

Quote:
Originally Posted by stevent View Post

Any updates on the MTO?

 

Pepe is still working on this. Give him 2-3 days; after that, I will give him a call to check on the updates of this MTO, especially for those who require revised invoices.

 

I was discussing with Pepe on sourcing this for the next MTO

 

b212a94e_GGHatch5.jpeg

post #3959 of 11409

Holy molly, I am in lol. I'm in need of a whole cut :D 

post #3960 of 11409
Quote:
Originally Posted by TheSizzle View Post

 

I'm thinking the issue could be clarified by better lighting. Looking at the picture provided, UnnamedPlayer might be struggling to notice any actual flaw. I mean, in that image, the curve described by Sergej isn't really perceptible.

 

Still, I'm of the opinion that such an issue, if objectively observed, would be considered a defect and that any customer should return any shoes that do not satisfy them.

 

Justification for Meermin's no-wear position could be two-fold, in that it reduces the amount of returns from those who simply dislike the shoe after wearing and it might allow them a market for factory seconds, similar to that of AE.

 

Nevertheless, sergej's complaints could have been handled more appropriately. He requested a replacement and appears to have advised them of the details before shipping. When a manufacturer agrees to replace a shoe that has been worn, they should stand by that, no matter if it conflicts with the company's general policy. An agreement is just that, an agreement.

 

(We are assuming that he is presenting the facts, rather than attempting to present himself in a manner that will garner more empathy.)

 

His story has not, however, discouraged me from placing an order with Meermin at some point.

The shoes should arrive this coming monday. I'll try to take a few shots with better lighting.

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