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Meermin Mallorca Shoes - Page 258

post #3856 of 11984
Quote:
Originally Posted by terrorsquad View Post

Guys,
...

On a separate note, just wanted some feedback from all of you. If you could choose your favourite last from any shoe brand, what last will it be?
For me Vass U, EG888 and CJ348.
Own a pair on the NewRey and it's very good too, maybe just a bit on the narrow side, but very nice.
post #3857 of 11984
For top spots it´s EG 82 and G&G DG70 for me, then i also like Carmina Rain and C&J 337.
post #3858 of 11984
G&G TG73 beats 'em all for me
post #3859 of 11984
C&J 348, G&G TG73, Carmina Simpson and Rain, stand out for me.
post #3860 of 11984
Quote:
Originally Posted by terrorsquad View Post

Guys,

 

Some of the Paypal invoices for the MTO have been sent out; Pepe is busy travelling at the moment and I guess he will have the rest of the invoices sent out soon. 

 

Good news is that the Radica leather order has been placed with Ilcea and they have started work on it.

 

On a separate note, just wanted some feedback from all of you. If you could choose your favourite last from any shoe brand, what last will it be?

 

Just to double check, we're paying 100% upfront for this correct? I am under the impression that MTO orders are paid upfront as opposed to how they handle their other lines, such as paying when the shipment is ready.

 

Thanks

post #3861 of 11984
Quote:
Originally Posted by Karembeu View Post

Just to double check, we're paying 100% upfront for this correct? I am under the impression that MTO orders are paid upfront as opposed to how they handle their other lines, such as paying when the shipment is ready.

Thanks

You are correct smile.gif
post #3862 of 11984
Quote:
Originally Posted by terrorsquad View Post

Guys,

 

Some of the Paypal invoices for the MTO have been sent out; Pepe is busy travelling at the moment and I guess he will have the rest of the invoices sent out soon. 

 

Good news is that the Radica leather order has been placed with Ilcea and they have started work on it.

 

On a separate note, just wanted some feedback from all of you. If you could choose your favourite last from any shoe brand, what last will it be?


I haven't gotten my invoice yet, did we get enough people for the lasted trees?

post #3863 of 11984

I've found it frustrating to deal with Meermin. I ordered a pair from the Classics line a few months ago, and requested that they be shipped via National Post to perhaps avoid the import duty that FedEx has charged some people (I'm in Canada). Luisa said that this would be fine, and after I put through the PayPal payment Sandro emailed to let me know me that the shoes would be shipped the following week. A month later I still hadn't heard from them, so I emailed again to ask when the shoes would be shipped. Sandro replied that he would send them the following week, but could he use FedEx, "because it is really easier for us." (He did send them, via FedEx, the following week).

 

I was very happy with the quality of the first pair I ordered, so I ordered a second pair shortly thereafter. In early December, a few weeks after placing the order, I received a notice that the shoes were ready to ship and paid the PayPal invoice. Sandro emailed thanking me for my payment and letting me know that the shoes would be shipped in 10-15 days. I still hadn't heard from them by the end of last week, so I emailed to follow up and ask when they would send the shoes. Sandro replied, "We are pleased to inform you that your order is ready to ship, Meermin now awaits the finalisation of your payment." (Remember, he had already told me that the shoes were ready to ship, I had already paid, and he had already confirmed my payment). I replied that I had already paid, and could send the receipt for their records, and could they send me my shoes please? Haven't heard back yet.**

 

These orders have involved a lot of confusing back-and-forth that I've omitted here, but I get the general impression that Meermin is incapable of handling the volume of orders that they're receiving. There have been multiple times where I've had to follow up with them about the status of an order, and it's worrying that Sandro seems not to know that I've already paid for my most recent order.

 

Good shoes, not-so-good (in my experience) customer service. Sorry for the rant, but other new customers should know what they may have to deal with.

 

**Update: I just heard from Sandro; he apologized for the mistake and said that the shoes would be sent on Wednesday. Have to give him credit for replying at 7pm on New Year's Eve - poor guy.


Edited by Tinman - 12/31/12 at 10:21am
post #3864 of 11984
Quote:
Originally Posted by Tinman View Post

Warning: Spoiler! (Click to show)

 

I've found it frustrating to deal with Meermin. I ordered a pair from the Classics line a few months ago, and requested that they be shipped via National Post to perhaps avoid the import duty that FedEx has charged some people (I'm in Canada). Luisa said that this would be fine, and after I put through the PayPal payment Sandro emailed to let me know me that the shoes would be shipped the following week. A month later I still hadn't heard from them, so I emailed again to ask when the shoes would be shipped. Sandro replied that he would send them the following week, but could he use FedEx, "because it is really easier for us." (He did send them, via FedEx, the following week).

 

I was very happy with the quality of the first pair I ordered, so I ordered a second pair shortly thereafter. In early December, a few weeks after placing the order, I received a notice that the shoes were ready to ship and paid the PayPal invoice. Sandro emailed thanking me for my payment and letting me know that the shoes would be shipped in 10-15 days. I still hadn't heard from them by the end of last week, so I emailed to follow up and ask when they would send the shoes. Sandro replied, "We are pleased to inform you that your order is ready to ship, Meermin now awaits the finalisation of your payment." (Remember, he had already told me that the shoes were ready to ship, I had already paid, and he had already confirmed my payment). I replied that I had already paid, and could send the receipt for their records, and could they send me my shoes please? Haven't heard back yet.**

 

These orders have involved a lot of confusing back-and-forth that I've omitted here, but I get the general impression that Meermin is incapable of handling the volume of orders that they're receiving. There have been multiple times where I've had to follow up with them about the status of an order, and it's worrying that Sandro seems not to know that I've already paid for my most recent order.

 

 

 

Good shoes, not-so-good (in my experience) customer service. Sorry for the rant, but other new customers should know what they may have to deal with.

 

**Update: I just heard from Sandro; he apologized for the mistake and said that the shoes would be sent on Wednesday. Have to give him credit for replying at 7pm on New Year's Eve - poor guy.

 

Shoemakers are not e-commerce online based business.  People do take Christmas breaks.  Stop expecting Meermin to have the same turnaround speed compare to AE or retailers like Barney's NY.

 

And just FYI, MTO ordered in Feb will probably get delayed by Chinese New Year (2/10 this year).

post #3865 of 11984
Quote:
Originally Posted by Tinman View Post

I've found it frustrating to deal with Meermin. I ordered a pair from the Classics line a few months ago, and requested that they be shipped via National Post to perhaps avoid the import duty that FedEx has charged some people (I'm in Canada). Luisa said that this would be fine, and after I put through the PayPal payment Sandro emailed to let me know me that the shoes would be shipped the following week. A month later I still hadn't heard from them, so I emailed again to ask when the shoes would be shipped. Sandro replied that he would send them the following week, but could he use FedEx, "because it is really easier for us." (He did send them, via FedEx, the following week).

I was very happy with the quality of the first pair I ordered, so I ordered a second pair shortly thereafter. In early December, a few weeks after placing the order, I received a notice that the shoes were ready to ship and paid the PayPal invoice. Sandro emailed thanking me for my payment and letting me know that the shoes would be shipped in 10-15 days. I still hadn't heard from them by the end of last week, so I emailed to follow up and ask when they would send the shoes. Sandro replied, "We are pleased to inform you that your order is ready to ship, Meermin now awaits the finalisation of your payment." (Remember, he had already told me that the shoes were ready to ship, I had already paid, and he had already confirmed my payment). I replied that I had already paid, and could send the receipt for their records, and could they send me my shoes please? Haven't heard back yet.**

These orders have involved a lot of confusing back-and-forth that I've omitted here, but I get the general impression that Meermin is incapable of handling the volume of orders that they're receiving. There have been multiple times where I've had to follow up with them about the status of an order, and it's worrying that Sandro seems not to know that I've already paid for my most recent order.

Good shoes, not-so-good (in my experience) customer service. Sorry for the rant, but other new customers should know what they may have to deal with.

**Update: I just heard from Sandro; he apologized for the mistake and said that the shoes would be sent on Wednesday. Have to give him credit for replying at 7pm on New Year's Eve - poor guy.

Regarding Meermin's recent service, particularly after their opening of a true e-shopping site, I have to agree. I ordered shoes in early November, received the payment invoice at the end of November (which they claimed would come when the shoes were ready to ship). I paid immediately and then waited for 2.5 weeks with no word. Finally got a tracking number and the package was shipped out in late December, and will finally arrive in the next day or so. They do seem overwhelmed by the volume of their orders and are very slow at the moment.

With that being said, I still appreciate their efforts to be diligent, and they've always been responsive to my messages. I think you just have to chalk it up to a different way of doing business. They are a true small business in that sense, you can't expect the quick responses and efficient logistics of a larger company (but you also avoid the frustrating red-tape/bureaucratic mess of some truly giant big-box stores). Many micro-makers nowadays will have similar delays -- order a leather briefcase custom-made and it'll take a month or two; same with custom watches.
post #3866 of 11984
Quote:
Originally Posted by chogall View Post

 

Shoemakers are not e-commerce online based business.  People do take Christmas breaks.  Stop expecting Meermin to have the same turnaround speed compare to AE or retailers like Barney's NY.

 

I take your point that Meermin is a relatively small, new company, and that it may be unreasonable to expect the same level of service as larger online retailers. But I don't think it's unreasonable to expect them to meet their own estimated turnaround times, or to keep track of whether orders have been paid for. Am I letting personal annoyance cloud my judgement here?

post #3867 of 11984
Hello to all and Happy new year!
 
My first post in this forum. These are my Meermin Linea Maestro Oxford in Calf Marrón.
 
I bought them in Madrid store around 1 year ago and pics were taken few weeks later.
 
I hope you like them.
 

700

 

 

700

 

 

post #3868 of 11984
Quote:
Originally Posted by ignic View Post

Hello to all and Happy new year!
 
My first post in this forum. These are my Meermin Linea Maestro Oxford in Calf Marrón.
 
I bought them in Madrid store around 1 year ago and pics were taken few weeks later.
 
I hope you like them.
 

700



700




More interested in seeing what they look like now, after a year of wear. How are they holding up?
post #3869 of 11984
Quote:
Originally Posted by minervau View Post


More interested in seeing what they look like now, after a year of wear. How are they holding up?


Seconded! Provide pictures from today!

post #3870 of 11984
IMG-20121229-00044.jpg 1,032k .jpg file

 

 

 

700

 

 

A quick shot of the scotch grain double monks.

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