I think all MTO's are still e-mail only.
Usually a shoe squeaks because the leather layers are not enough roughed up, not proper glued and tapped and therefore the leather- layers are not enough coalesced
Anyone else experiencing a very slow response rate on classic collection (non-custom) shoes?
I placed an order 3 weeks ago, was contacted a week later to say that the shoes were available and ready to ship, and that a PayPal invoice would be arriving shortly. Have heard nothing since then (15 days), and Sandro has not responded to my email follow-up.
Not sure if this is a normal part of the "mañana mañana" business culture in Spain...