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Meermin Mallorca Shoes - Page 683

post #10231 of 12100
Quote:
Originally Posted by mimo View Post

But what does it look like?

 

Chiseled toe like the pics?

post #10232 of 12100
Thank you. Pics?
post #10233 of 12100
Quote:
Originally Posted by mimo View Post

Thank you. Pics?

No problems http://www.styleforum.net/t/277707/meermin-mallorca-shoes/10065#post_7060805

post #10234 of 12100
Great! Saw lots of talk but missed the pics; that's a pretty last. Thanks again, MTO decision made!
post #10235 of 12100
Quote:
Originally Posted by leetpuma View Post


Just curious are they for minor things? Or major ones?

What some of the issues you have had over time?

Yep, lots of little sole things. Sole splitting, heel problems, extremely fast wearing of a sole. I own 4 Meermin pairs, 2 classic and 2 LM, and they've all had some problems.
post #10236 of 12100
Quote:
Originally Posted by p.henrik View Post

Quick update on the balmoral boot shell MTO in dark brown. The boots have been closed and are waiting to be lasted and welted, so probably still a couple of weeks away. Pepe is sending some pictures later, so will post these here when I get them.


What does closed mean?

post #10237 of 12100

After waiting a month and paying $185 in import fees my 2 pairs of Meermins arrived! But they sent the wrong size. I ordered UK9, the box says UK9, but the shoes inside were UK10.5. Now I have to go through the nightmare of an international return.

 

Ever feel like a born loser?

post #10238 of 12100
Quote:
Originally Posted by NickInTO View Post
 

After waiting a month and paying $185 in import fees my 2 pairs of Meermins arrived! But they sent the wrong size. I ordered UK9, the box says UK9, but the shoes inside were UK10.5. Now I have to go through the nightmare of an international return.

 

Ever feel like a born loser?

Sorry to hear about that - I can only imagine how frustrating that is, especially with how long it can take to correspond with Pepe. It will be a sweet, sweet, day when it finally arrives. Hopefully it's not too complicated to avoid duplicate import fees

post #10239 of 12100
Quote:
Originally Posted by wklq76a View Post
 

Sorry to hear about that - I can only imagine how frustrating that is, especially with how long it can take to correspond with Pepe. It will be a sweet, sweet, day when it finally arrives. Hopefully it's not too complicated to avoid duplicate import fees

 

At this point I think I'm just going to return it all and be done with it. Unless someone in Toronto wants to buy a pair of the Classic line black oxford captoes in UK10.5.

post #10240 of 12100
Man, that is completely unacceptable. I now wonder of they will also screw up our MTOs
post #10241 of 12100
Quote:
Originally Posted by agedashidofu View Post

Man, that is completely unacceptable. I now wonder of they will also screw up our MTOs


It's not a great first impression on their part, to be honest. I guess I'll wait see what they do to make it right, and how quickly, before I make a final judgement.

post #10242 of 12100
Quote:
Originally Posted by agedashidofu View Post

Man, that is completely unacceptable. I now wonder of they will also screw up our MTOs


It does suck but its not the end of the world.

 

Since meermin is at fault I am sure they will pay for all problems. And I have a hunch that the customs fees can be refunded as the purchace is null and void.

 

It is time waisted but it likely will turnout okay.

 

But if it does happen and if meermin is at fault they will pay.

Quote:

 

 

If the item is returned due to a manufacturing defect or quality by which MEERMIN is responsible, we will refund the full amount within 10 business days. The subscription will automatically be made on the same credit card or bank account specified by the customer, depending on the method of payment that has been used.

In the case of changes, the buyer is responsible for all delivery and collection costs. Once we have received the articles/s, we will send the new size or model/s, using the same service that was used for the original purchase at no cost to the client.

 

post #10243 of 12100

Had a very similar thing happen to me about 7 months back. Ordered the dark brown suede chukkas in a UK7, I received a box which said UK7 but the boots were UK8.5. I sent off an email and got a fairly rapid response apologizing and detailing what I needed to do by way of returning them. The correct size was sent out as soon as the return was received and there was no quibble in refunding the hefty fee it'd cost me to ship them back (about three times what they charge to post out); fairly certain they didn't even ask me to scan a copy of the postage receipt. 


I was obviously very disappointed when I first received the boots and as someone quite young and new to the world of decent shoes it certainly made me sceptical about ordering from abroad again. However, the manner in which they handled the returns process combined with the quality of the product I eventually received has led me to straight back to Meermin.

 

About 5 weeks ago I placed a double order for the plum museums and black toe caps from the linea maestro. 3 weeks after making the order, impatience got the better of me and I requested an update. I got a quick reply from Sandro detailing their late receipt of the plum museum and how that had been holding up orders, he offered to send out the black toe caps immediately and then the plums as and when they were ready (which he predicted to be about now) at no extra cost. I gladly accepted and received the first pair along with 2 belts - whose size I had changed post initial order - last week; all the sizes were fine and the shoes seem fantastic thus far. 

 

There are points of frustration and areas in which they could make simple effective improvements, but their quality for the price seems fantastic value and having only ever found them fantastic to deal with in terms of customer service I suspect it won't be too long before I place another order.

post #10244 of 12100

Good post JP, completely agree. 

 

How have you found the belts?  Are they true to size of what you expected?

post #10245 of 12100

Yeah they run true to size. Ordered a brown suede one along with the chukkas last year which I tend to wear a couple of times a week, it still looks as good as new - as do the boots themselves - so quality wise I've certainly got no complaints.   

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