Meermin Mallorca Shoes

Have to chime in with the excellent customer service, with a real emphasis on 'customer' re: helpful, friendly and informative. Within the space of 24 hours, Jose and Sandro have replied to my initial sales query, gone back and forth to check and confirm my order, and are now in process of sending out my order (x2 pairs shoes - as detailed in my previous post).

The only delay is due to shoe trees in size 10 being out of stock (2 week wait), and Sandro came back to me with options and I plumped for sending the order once the shoes trees have arrived. Also, there is a day or two delay in payment of invoice because I've just realised that I couldn't remember my old Paypal details, especially since I switched email accounts 2 years ago. So I had to set-up a new Paypal account and am awaiting bank verification - I didn't want an approx 5% additional charge that Paypal levies for credit card payments in Euros (my base currency is Sterling)!

Based upon feedback in this thread on the shoes, and the customer service that I have enjoyed, I hope to enjoy a relationship with Carmina and Meermin over the years.

+1 on customer service. They're great! Waiting for my suede wholecut!



stevent said:

Got my double monks today (calf marron) and fit is really really good. Going to get a shell version MTO I think. Quality seems pretty good, finished has a few stitches that aren't perfect but about the same level as Alden finishing and I could get four pairs of meermins for one pair of Alden shell.
For sizing reference on Hiro last, here is what I posted in the carmina x epaulet thread. Anybody with Hiro in 10UK have their Carmina sizing?

Spoiler: Warning: Spoiler!

My sizing as follows:
Alden Barrie: 10.5D or 10E, 10D on non boots is a little tight but could be doable, 10D on boots is too tight
Alden Grant: 10D on lwb, a bit tight by toes but good snug fit otherwise
Alden Modified: 10.5D a bit long but good fit otherwise
Alden Trubalance: 10.5D, good fit with slightly thicker socks
Allen Edmonds (5 and 7 lasts): 11D, never tried on wide but decent fit here
C&J 325 (RL Marlows): 10.5D ok fit
Grenson: 10E UK a bit long
Mark McNairy / Sanders: 9.5E UK
Meermin: Hiro last 10UK
Quoddy: 10D, super tight / painful for first few wears but after a while great sockless fit, pinky toes do poke out a bit though
To Boot NY: 11D kinda long
Trickers: 9.5 Fitting 5 UK
Yuketen 10E or 10.5D

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Stevent, I love you man - thanks for providing the sizing. I ordered double monks on the Hiro last too. I've been 'blessed' with asian feet: wider forefoot, narrow heel, flatter foot/low instep - so finding good fits are tough. The C&J / RL Marlows on the 325 fit pretty well for me in a 9D, and I went for the 8.5UK on the Hiro based on the recommendation. I can tell you that my Carmina size on the boot is 8UK though as I have tried it. It would be a full size down then.



chiggafied said:

Can anyone comment on the fit of the dark calf double monks compared with Carmina's Inca last? Thanks in advance.

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Anyone have advice on this? The Inca fits me like a glove.



eyeofthetig3r said:

Just received my meermin shoes today. Very happy with them except they are too small. I shouldn't have sized down. These are 7.5UK. I should have got 8UK. If anyone wants these please let me know.

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sorry if it's been mentioned already (I didn't see it anywhere), but which last are these on?



Jaggs said:

Anyone have advice on this? The Inca fits me like a glove.

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Patience, we will know shortly

Viral said:

sorry if it's been mentioned already (I didn't see it anywhere), but which last are these on?

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They're on the Olfe last.

New Captoes came in...Jose was great with customer service...

Wow those are sweet - though they look huge haha. Details on those?

Just want to chime in with my experience with customer support.

The front end of the rubber toppy (?) on my 5-month old brown oxfords took a hit, and was about to peel off. I took it to the store (in Madrid). They immediately told me it was their fault, no question about it, and have sent it to the factory for free repair.

pinchi22 said:

Just want to chime in with my experience with customer support.
The front end of the rubber toppy (?) on my 5-month old brown oxfords took a hit, and was about to peel off. I took it to the store (in Madrid). They immediately told me it was their fault, no question about it, and have sent it to the factory for free repair.

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What is their email addy and what do you all think my chances of getting a pair of monks in prior to 6/22 are?

[email protected]

Seriously, how hard can it be to type "Meermin" into the Google search box?...



supplychainman said:

New Captoes came in...Jose was great with customer service...  

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New Rey last??



Frankie22 said:

What is their email addy and what do you all think my chances of getting a pair of monks in prior to 6/22 are?

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depends on customs, but shouldn't be a problem, usually takes a week

Zarium said:

[email protected]

Seriously, how hard can it be to type "Meermin" into the Google search box?...

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I did I was taken to their tumbler. It confused me.