Just a heads-up. I'm sure that you're all aware of the hurricane here. We should be fine, but it's possible that our Manhattan store might have to remain closed until the end of the week. Everyone who received shipping confirmations over the weekend - which will be most of you - have their boxes still at our Manhattan store. They have not been picked up by UPS. And they won't be until UPS resumes service in lower Manhattan, which could be Thursday/Friday. If you have a tracking number and it's not updating, then it has not been picked up. I'll post a note here when the boxes physically go out. My apologies for the delay.
Alias - I just sent you an email. We'll of course look to get your order resolved ASAP, but it may take a few days. At the moment we still have power, but my shops will be closed and my staff can't make it to work, so I'm going to need your understanding over this week.