eHABERDASHER.com - what website improvements and/or what would you change? - Page 2

Originally Posted by otc 

Search by size would be great--also for things like a jacket, have chest separate from length. I hate websites where you can filter by size but it lists sizes like "40, 40L, 40S, 40R" as separate categories.
the "40" category should have everything that is R/L/S/Unmarked but on a lot of smaller webstores, "40" is just going to show you suits that don't specify a length. If you are able to wear either an R or an L (or unmarked) depening on length/maker, this makes it a huge pain to scroll through product.

Originally Posted by kasakka 

• Categories should be first, designers next. This encourages people to look into other brands than what they were looking for. It also makes it much easier to find anything.
• FYI, rollover menus are a terrible idea - they generally close when you don't have your mouse on top of them. Click to expand is the way to go (possibly an accordion type menu would work too) and is more mobile compatible too.
• You should not list the same product's different sizes as different products. Single product, let the user choose the size and show if it's out of stock.
• Pagination isn't obvious and in general everything on the site is on the small side.
• Registration form could be made simpler. The trouser size etc doesn't necessarily have to be there and to be honest you could ask everything but the email and password only when the user orders something the first time.
• The "brief description, detailed description, specifications" part is unnecessary. They could be all put under one page. SKUs aren't relevant information for users in this case.
• The "you save xx% from retail" is bullshit marketing.
• The about us page sound like corporate speak. It's rigid and not personal or even interesting. Write something with heart, not what sounds "professional".

I'm a web developer.
PS. Terrible brand name. e-anything reminds me of the crap sites of the 1990s.

Originally Posted by curzon 

My chief complaint w/ any clothing website is the missing or erroneous sizing info. At your site I pecked around a bit. Take a look here: http://www.ehaberdasher.com/servlet/the-10025/Truzzi-Shirt-cln--16/Detail . Okay, the neck is 16". What's the sleeve length? What's the chest? And the length? I would like to see it unfolded. Perhaps even a diagram of its body shape.
Too often an e-commerce site will rely on a standardized sizing chart, but we all know sizes are far from standard, even from the same maker. I buy three trousers w/ the same waist size from Ralph Lauren and each measures differently. I don't think it's too difficult for the seller to pull out a measuring tape and put the info on the page. Yet it seems to me no one is able to this. In doing so it'll sure distinguish you from the others. And it ought to save you the hassle of having to answer as many tell-me-about-the-size emails.
Take a look at the questions asked at SF and "how's the fit?" is a very common one. Use your web page to answer it.
Back to the example shirt. These here are good details: "...hand made collar, hand stitched shoulders, hand stitched buttonholes, hand stitched sleeves, side gussets at hem for reinforcement, and mother of pearl buttons sewn on by hand." But, appears some info is missing. One or two buttons on the cuff? Gauntlet button? Two panel yoke?
When I click on Dress Shirts I'm presented 14 pages of results organized... alphabetically. Alphabetically? Really?! I think I ought to be able to sort or filter by price, pattern (none, striped, checked), cuff, collar, yada yada. Others have mentioned this, too.
For trousers you do a fine job providing the measurement of rise and bottom leg width at opening as well as amount of material to let out. How about size of thigh and/or knee? Button material? Number of belt loops?
Lastly, and much more important than size info or ecommerce solution, is delivery. If you announce that you're going to improve the website, don't wait a year and them remind everyone you've failed to do so. What purpose does this serve? If you promise to provide someone photos or info, then make it the very first thing you do. In fact, don't make a promise when you can make it happen instead. When ezlau asked for the pictures you could have responded with them instead of the promise. Or use your website more effectively to get the info out there in the first place so you don't need to make as many promises.
You have nice things and the prices are fair. But I don't recall ever looking at your site. I look at A Fine Pair of Shoes, Epaulete, Self Edge, amongst others very often. I don't see why I shouldn't give you my money. But what are you doing to get it?

Originally Posted by otc 

I think of it more as a subcategory.
First you choose size 40 and that shows all suits in size 40.
Then you choose length L which only shows you things that are length L within the size 40 category. Of course, since you sell a lot of things with european sizes, you might have to apply some fuzzy logic to get size based filtering correct (and certainly nobody wants to have to click on size 52 and wade through suits for really fat men mixed with euro suits for normal dudes).
As to grouping things by item and then listing sizes as suggested by kasakka...I am not sure how well that work unless you have really good size filtering functionality.
You sell a pretty random mix of stuff--I don't know how you source it but its not like you are the Gap and can guarantee that everything you sell is available in s/m/l/xl. I don't want to scroll through a page of items, decide that a suit looks nice and click on it to see that you only have one of them in a 46S--separate products is messy but when your inventory is as random as it is at ehaberdasher, you can't really rely on the same paradigm that works at a retailer that stocks full size runs of everything they sell.

Originally Posted by davesmith 

Sorry to dig up this old thread. 

Why don't you make the picture on your homepage a hyperlink?