Quote:
Originally Posted by Schweino 
Update:
Have just called Ebay UK (unfortunately Ebay Netherlands can only be reached by e-mail) and asked them why they asked me to provide more details and then close the case minutes later so I cannot provide any extra details at all. She could not answer that question, but asked me to give her the tracking info and postal company I used to send the parcel.
I walked the phone rep through the postal tracking site of Postnl (our equivalent of Royal Mail/USPS), which was a b*tch to do since it is all in Dutch, and English isn't my first language (I could hear her think "what and idiot"). I managed to convince the rep that the package actually was delivered as shown on the tracking site and she told me she would re-open te case and decide in my favor.
Seeing is believing, but there is hope again.
Update:
Have just called Ebay UK (unfortunately Ebay Netherlands can only be reached by e-mail) and asked them why they asked me to provide more details and then close the case minutes later so I cannot provide any extra details at all. She could not answer that question, but asked me to give her the tracking info and postal company I used to send the parcel.
I walked the phone rep through the postal tracking site of Postnl (our equivalent of Royal Mail/USPS), which was a b*tch to do since it is all in Dutch, and English isn't my first language (I could hear her think "what and idiot"). I managed to convince the rep that the package actually was delivered as shown on the tracking site and she told me she would re-open te case and decide in my favor.
Seeing is believing, but there is hope again.
Good luck bud; have you heard anything recent from the seller?
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