Quote:
Originally Posted by
Alphataru 
I just got this email:
Got it a few hours after the order. The email address seemed bogus, and that's not the Ralph Lauren support number. Here's the thing though, they have my actual order number! I don't have a clue as to how they could get that, not only that, I paid with paypal which is pretty damn safe.
I'm pretty damn confused now, is RL's system compromised?
About 2 years ago, I placed about 2 or 3 separate online orders with Neiman Marcus online over the course of a few days. Each and every order resulted in a phone call to me to confirm the order before shipping with a real human being on their end. I had to confirm back the item, size, quantity, and amount - by that I mean they asked me "What was the size that you orderred?" and I had to know the answer. I got the sense that they were trying to spot/stop scams of some sort. I've never had another retailer do that but it feels similar to your process via email above.
I wouldn't be surprised if RL does it randomly and has a special team of operators and phone#s/addresses set up to do this. A team that is entirely outside the normal channels specifically to sniff out irregularities/scams/etc.
Just a thought.
