Originally Posted by EGBA Warning: Spoiler! (Click to show)
I understand that you must be frustrated, but I would appreciate if we could please try to keep a civil tongue.
Obviously, the claim that we would use anything but original Vibram soles is proposterous. Surely it does not make sense that we would be buying some genuine and some less than genuine Vibram soles? That would ruin the relationship between Diemme and Vibram - a relationship that is over 20 years old. We only source from the premier suppliers - whatever the component. Our hardware is made in Italy and Austria. Our laces are produced in Italy and Germany. Our soles are for the most part made in Italy, apart from some items from Vibram China. Our leather is from Italian, US, Swiss, French and UK tanneries. We don't do shortcuts and we certainly would not source fake Vibram soles.
The sole you are referring to is the Vibram Begonia Morflex 8347 sheet, fixed to a microcellular rubber midsole. Vibram Morflex has abrasion resistance numbers of <200 mm3. Polymers with 150-200 mm3 is considered to have moderate resistance to abrasion. But the microcellular midsole has a lower density and less abrasion resistance so when you first wear away the sheet (undersole) the midsole will wear down rapidly. If you're interested in other numbers it has a hardness of 35-45 ShoreA, so basically the same softness as a pencil eraser, and a density of 0,3 gr/cm3 meaning that it is very lightweight. The fracture strain is extremely high at 250-350 %. In the past three years we have had a return rate on less than 0,2 % so there has not been a general problem with the soles even though we have used a lot of Morflex. I can remember two instances on the Morflex and one on the Newflex compound where we have had consumers that have worn down the soles and claimed this to be a factory defect. In comparision to the overall quantities we have sold this is an extremely low number. For soles with sheet undersoles and softer midsoles of EVA or microcellular rubber it is important to replace the undersole as soon as it is getting close to wearing through to the midsole.
There is a separate Japanese collection that has been sold for the past 8 years. In this collection there has been a heavier focus on more traditional soles such as the Roccia Block and Montagna Block, but we still use these soles on some of the styles in the worldwide collection. Here is an example: http://www.diemmefootwear.com/product/tibet%20snuff
Commandos, Roccia Block and Montagna Block are generally made from the Vibram Mont rubber which has an abrasion resistance of <110 but a hardness of 75-81 ShoreA and a density of 1,15 gr/cm3 so it weighs almost four times as much as Morflex and is more rigid than a car tire. Starting with this SP13 we are offering the Japanese collection to our worldwide clients as well, but there are not that many non-Japanese buyers that buy from this collection.
We don't do any direct sales, but we do offer laces through our retailers. It is only a smaller portion of our retailers that choose to carry laces, and there are hardly any online stores - which is understandable considering the small unit price. That being said it is also perfectly possible to buy and use any laces from any supplier.
I though my tone was civil, you should here me when I'm angry then.
Prior to speaking to Norse, you guys and the resoling, I spoke with Diemme in Italy regarding doing a custom boot or sending them my boots for a resoling, but they thought shipping the boots back and forth would be too expensive.
I quoted the cobbler and he was referring to the quality not whether or not they were genuine and an eraser isn't the most durable thing to put under a pair of shoes, that will last 20+ years, (there's pictures of the result further back).
Never claimed it was a production error, a large disappointment and very frustrating having a pair of almost new shoes being worn down, yes.
I've spoken to Norse repeatedly about the soles and the laces, I asked directly about doing a special order with a commando sole or if it was in the program and it was no to both.
Regarding the laces, they said they were only offered in large mixed boxes, with laces in different colors including some no one wants, which was why they don't stock them.
Originally Posted by GoldenTribe
I have been wearing Diemmes in a snowy city, and I have not been having any traction problems.
For a few seasons Oki-Ni sold Diemme laces for £5 or so.
I don't doubt the Christy's like the one RW's have are okay, but the other one, not so much.
The Bureau and TBS had them as well.