I'd highly recommend Fairfield Clothiers, up the road just a piece in Fairfield. Web site is www.suityourself.com
. (Damned if I can figure out how to insert a hyperlink into these replies.)Naresh Mansukhani gave me the best walk in customer service I received in any mens store I visited while doing research for my book. For specialty stores, Family Britches in New Canaan is another possibility. I had a similar experience at Richards, but based on other people I talked to, and their consisitently high ratings in Robb Report and elsewhere, you and I seem to be the exception, rather than the rule. I've got a whole slew of favorite places in NYC in addition to the ones you've already mentioned. E-mail me off list if you'd like them. Also my web site will be up in another week or so, and you'll be able to go there and search directly. Thanks for your comments about the Forum. However, I only moderate it, J runs it and does an awfully good job behind the scenes. And regular posters like LA Guy, P Stoller and SO MANY others make it such a great place to be.