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Ebay question - to neg or not neg?

post #1 of 11
8/25/11 at 9:32am
Thread Starter 

So I bid on a sportcoat from an ebayer that was listed as NWOT and measurements provided were for a 24" chest. Although the manufacturer sized the item an XXL the seller stated it was equivalent to a 46L and provided the aforementioned measurements. The item arrived on time but the fit and measurements were totally off, actually the tag inside the chest pocket states that it is a 60L Italian (50L US). I emailed the seller the following:

 

Hi,
I received the Jacket today. While it is very nice, your measurements were very off. The chest measures 25.5 inches (51 inch chest) and is actually tagged inside as a 60L Italian which is the equivalent of a 50L in US sizing. I am quite upset to say the least!

 

His response:

 

Hello,
Thank you for your email. I believe you must be mistaken. The coat I sold you is sized a XXL which from Polo Ralph Lauren is a 46L. I am sorry you are so upset.
Best,
Malcolm

 

 

Now after inspecting the coat a bit more I noticed there were sweat stains on the lining inside the sleeve. The seller had it listed as NWOT.  I responded to him with the following:

 

The inside tag states that it is a 60L italian which is a 50L in US sizing. The measurements were off by 2.5 inches as well. Your listing was extremely inaccurate. There are also some sweat stains on the lining in the sleeve cuffs. How you posted as NWOT is beyond me!

 

So far he has not responded.

 

Now the item was inexpensive and the cost of return shipping would be almost the price I'd be refunded if the seller does take a return (seller is in Canada). However he doesn't seem to be interested in doing so. Truthfully I don't plan on returning if it its gonna cost me any money but I am interested in seeing how the seller responds. I think how a seller interacts with his buyers is an integral part of the transaction and buyers should be warned of sellers who display poor behavior when it comes to reconciling issues.

 

Am I being an ass?

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post #2 of 11
8/25/11 at 9:36am
No.
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post #3 of 11
8/25/11 at 10:04am
Lol, yah. Be happy you at least have a coat to wear. some go without clothing you see.
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post #4 of 11
8/25/11 at 10:54am
Thread Starter 
Quote:
Originally Posted by Joffrey View Post

Lol, yah. Be happy you at least have a coat to wear. some go without clothing you see.


Thanx for the idea - maybe I'll donate it...

 

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post #5 of 11
8/25/11 at 1:06pm
Just file a SNAD, you win in a second, be done with it.
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post #6 of 11
8/25/11 at 1:10pm
Actually, with a SNAD you have to pay your own shipping back. Send him an email to the effect of "I really dont want to leave you a negative feedback, but this jacket is nothing like it was advertised, and to no fault of my own. The only way for this to have a positive ending and a reflected feedback is for you to return the piece with shipping both ways. I never would have bid on this knowing the condition and the measurements, which are nowhere near my size. If you cannot accomodate this in the next 24 hours, I will file a significantly not as described case with eBay who will refund me my money anyhow. I dont want this to end as bad for you as this has for me, but you have the chance to make it right. Ill await your reply before my next action. If I dont get a reply in the next 24 hours, I will know your decision. Thank you."

Try that. smile.gif
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post #7 of 11
8/25/11 at 1:46pm
Quote:
Originally Posted by SpooPoker View Post

Actually, with a SNAD you have to pay your own shipping back. Send him an email to the effect of "I really dont want to leave you a negative feedback, but this jacket is nothing like it was advertised, and to no fault of my own. The only way for this to have a positive ending and a reflected feedback is for you to return the piece with shipping both ways. I never would have bid on this knowing the condition and the measurements, which are nowhere near my size. If you cannot accomodate this in the next 24 hours, I will file a significantly not as described case with eBay who will refund me my money anyhow. I dont want this to end as bad for you as this has for me, but you have the chance to make it right. Ill await your reply before my next action. If I dont get a reply in the next 24 hours, I will know your decision. Thank you."

Try that. smile.gif

That's feedback extortion in my book, against the rules and quite rightly. Tbh ebay are fucking cunts when it comes to supporting buyers, the buyer can neg the seller but the seller cannot do anything against a buyer who doesn't pay, the buyer complains about anything and ebay pretty much instantly believe them and accuse the seller of lying. Not worth the risk to sell anything on there, they take a hell of a lot of money from sellers too, and limit how much postage you can put on so you get much less than the cost of posting the item.
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post #8 of 11
8/25/11 at 2:01pm
Quote:
Originally Posted by Sir Humphrey Appleby View Post


That's feedback extortion in my book, against the rules and quite rightly. Tbh ebay are fucking cunts when it comes to supporting buyers, the buyer can neg the seller but the seller cannot do anything against a buyer who doesn't pay, the buyer complains about anything and ebay pretty much instantly believe them and accuse the seller of lying. Not worth the risk to sell anything on there, they take a hell of a lot of money from sellers too, and limit how much postage you can put on so you get much less than the cost of posting the item.

Thats not feedback extortion, are you kidding? If he had listed it correctly, stating the stains inside the jacket and the right measurements, OP would have never have bid, therefore he would have never have to send it back - hence never have to pay return postage. Get it? OP wants either a jacket that matched the description, or every cent of his money back as it never happened. Anything less is a negative situation that is deserving of such feedback. In no way, shape or form, is stating that intent up front to the seller extortion. I would actually appreciate a buyer telling me that rather than grumbling in silence and dropping a neg out of nowhere 4 weeks later.
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post #9 of 11
8/25/11 at 3:00pm
Thread Starter 
Quote:
Originally Posted by SpooPoker View Post

Actually, with a SNAD you have to pay your own shipping back. Send him an email to the effect of "I really dont want to leave you a negative feedback, but this jacket is nothing like it was advertised, and to no fault of my own. The only way for this to have a positive ending and a reflected feedback is for you to return the piece with shipping both ways. I never would have bid on this knowing the condition and the measurements, which are nowhere near my size. If you cannot accomodate this in the next 24 hours, I will file a significantly not as described case with eBay who will refund me my money anyhow. I dont want this to end as bad for you as this has for me, but you have the chance to make it right. Ill await your reply before my next action. If I dont get a reply in the next 24 hours, I will know your decision. Thank you."

Try that. smile.gif


Thanx Spoo,

 

I am going to contact him once more before the weekend. I'm going to state simply that the item is not as described and that had I known I would never have bid. I won't even mention feedback and claims. If he is willing to cover the costs and refund me in full, great, otherwise I'll neg him, file a claim and some guy in need of charity will become the owner of the SC. For me its a win/win! The seller, well if he insists on being a jerk, screw him.

 

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post #10 of 11
8/26/11 at 3:04pm
That is just enormous why on earth would they even make something like this? A size 50? I mean a 46 I understand I am about there. But come on, 50? Do things orbit around the wearer?
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post #11 of 11
8/26/11 at 5:33pm
Quote:
Originally Posted by Corgi View Post

That is just enormous why on earth would they even make something like this? A size 50? I mean a 46 I understand I am about there. But come on, 50? Do things orbit around the wearer?

Thats a rather messed up statement, considering I know several SF members that size.
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