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I didn't pay for it so why are they shipping it to me???

post #1 of 18
8/17/11 at 11:23am
Thread Starter 

I just discovered a certain curry paste that i was looking for online and i wanted to see how much it would cost shipped to my place.

I put the items in my cart then went to the checkout i submitted all my information (not payment or credit card info) then i saw the shipping quote then i closed the browser and the end of the story... or not.

 

the next day i receive an invoice that they processed my order, then later i receive an email from fedex saying its shipped.

 

i NEVER paid for the item, my wife and i have checked every paypal account we could think of, all bank accounts, anywhere we have money and the amount the items cost plus shipping was never taken out.

 

i have contacted the company (could quote my emails if anyone is interested) and they said my paypal account was charged (when asked to provide details of which paypal account paid they said "No, I'm sorry...we are only informed by Paypal that payment has been made." **side note - i am always able to see very clearly who paid me through paypal....**)

 

has this ever happened to anyone else here?

have i been scammed somehow?

why couldn't this happen when i was about to order from Tom Ford!! haha

 

the website is: http://www.bombaybrand.com/ (i am posting the site just so you can see that it isn't necessary to enter payment information in order to see shipping price.)

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post #2 of 18
8/17/11 at 4:51pm
Why doesn't this shit happen on Drakes? frown.gif
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post #3 of 18
8/17/11 at 4:57pm
Thread Starter 

^ +1 to that

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post #4 of 18
8/17/11 at 7:27pm
i dont think they can get the money from you, and part of me thinks you should keep it just cuz they are being douche faces. but you should probs send it back.

i wish this happened to me. im gonna leave a few pairs of shoes in my shopping cart close the browser and hope for the best. *fingers crossed
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post #5 of 18
8/17/11 at 7:31pm
Paypal is a goddamn disaster, I would not at all be surprised if simply putting in your email address gave them access to your paypal account and let them take the money.
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post #6 of 18
8/17/11 at 7:35pm
Thread Starter 

update: they said it was a mistake, i don't understand how though and they suck at explaining anything to me.

the cc'd me on an email to paypal customer service, i have no idea what that will achieve. 

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post #7 of 18
8/17/11 at 10:06pm
Paypal, for all they are faulted for, are buyer friendly. They're getting the polite, corp-speak version of "you're boned/fucked." Behind the computer, some guys are having a laugh.
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post #8 of 18
8/19/11 at 1:31pm
https://postalinspectors.uspis.gov/investigations/MailFraud/fraudschemes/othertypes/UnsolicitedFraud.aspx
Quote:
Receipt of Unsolicited Merchandise

A company sends you a gift in the mail--a ball point pen, a key chain, a tie. But you didn't order it. What do you do? If you are the type of person this company is looking for, you may feel guilty about accepting the item without paying for it. Don't feel guilty! It's yours, and you are under no obligation to pay anything.

You, the consumer, may only legally be sent two types of merchandise through the mail without your consent or agreement:

* Free samples which are clearly and conspicuously marked as such.

* Merchandise mailed by a charitable organization that is soliciting contributions.

And in these two cases, you can consider the merchandise a gift if you wish. In all other situations, it is illegal to send merchandise to someone, unless that person has previously ordered or requested it.

These rules are codified in Title 39, United States Code, Section 3009. That section of the Postal Reorganization Act of 1970 incorporates these protections for American consumers and makes the mailing of unordered merchandise unfair methods of competition and unfair trade practices under the law.

If you do not wish to pay for unsolicited merchandise or make a donation to a charity sending such an item, you may do one of three things (in each case, by law, you have no obligation to the sender):

* If you have not opened the package, you may mark it "Return to Sender," and the Postal Service will return it with no additional postage charged to you.

* If you open the package and don't like what you find, you may throw it away.

* If you open the package and like what you find, you may keep it for free. In this instance, "finders-keepers" applies unconditionally.

Furthermore, it is illegal for a company that sends you unordered merchandise to follow the mailing with a bill or dunning communication.

If you are aware of violations of the federal law prohibiting the mailing of unordered merchandise, or if you have personally had difficulty with such items--especially if you are sent statements demanding payment for the merchandise--you should contact you local postmaster or the nearest Postal Inspector.
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post #9 of 18
8/19/11 at 2:10pm
Thread Starter 

@ JohnGalt. Thanks for the information, i really appreciate it.

 

just to get to full story up, here is quotes of all the email they sent me.

 

Quote:
Hi,
We received an order from _____ with a cc to you.  It has been paid
for and four of our products were ordered: Tikka Curry Paste, Biryani Paste,
Tandoori Paste and Vindaloo Paste by order no.____.
Hope this helps!
Thanks
Aban Commissariat.
Quote:
Payment was made through PayPal
Quote:
Dear ____
No, I'm sorry...we are only informed by Paypal that payment has been made.
Regards
Aban Commissariat
Quote:

Dear _______

I’m sorry I made a mistake here….feel rather embarrassed.  The payment we had received was from the order previous to your order.

Actually, we have realized that we have shipped your order by ________ without receiving payment.  

Aban

Quote:

Hi _____

We are unable to understand how this occurrence took place….have not had this happen before.  You can return the package and use our FedEx account no. ______ for billing. 

In the meantime we are sending your Po#______ and your email below to customer service at Paypal  for clarification.  You will be sent a copy of that email for your reference.

Thanks and Regards,

Aban Commissariat.

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post #10 of 18
8/19/11 at 2:14pm
Is Aban the Commissariat of the company, or is his name Aban Commissariat? If that is not his name, then why does his company have a Commissariat? Is BombayBrand a former Soviet Republic?
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post #11 of 18
8/19/11 at 2:31pm
Thread Starter 

Quote:

Originally Posted by imatlas View Post

Is Aban the Commissariat of the company, or is his name Aban Commissariat? If that is not his name, then why does his company have a Commissariat? Is BombayBrand a former Soviet Republic?


email them and ask: info@bombaybrand.com

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post #12 of 18
8/19/11 at 3:31pm
As an aside: you don't need curry paste to make Indian food.
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post #13 of 18
8/19/11 at 4:11pm
Quote:
Originally Posted by deadly7 View Post

As an aside: you don't need curry paste to make Indian food.

Shhhhhhh! Don't give it away!
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post #14 of 18
8/19/11 at 4:11pm
Thread Starter 

Quote:

Originally Posted by deadly7 View Post

As an aside: you don't need curry paste to make Indian food.


the only reason i am buying it is because i have no idea where i could find curry leaves, garam masala, lemon grass and a few other ingredients in brooklyn. 

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post #15 of 18
8/20/11 at 1:05pm
Aban Commissariat would make a pretty good name for a sock puppet.
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