I'm assuming you did you purchase it in the States.
I bought it in Vienna. Knize doesn't have any other stores (even though above the door they have "Wien - Bad Gastein - New York" engraved), and unlike the Saville Row firms they don't send their Schneider abroad, to my knowledge at least. Besides, I lived in Vienna at the time. (Their colognes are said to be available at Bergdorf, though.) Peace, JG